CAGE CASHIER I

Graton Resort & Casino•Rohnert Park, CA

35d•Onsite

About The Position

Responsible for logging Title 31 compliance. Safeguard company assets. Provide guest service to external and internal guests. Accurately handles guest exchanges for chips/cash equivalents for cash, cash checks within established procedures and all other associated cage functions and cooperates with Team Members within the department, as well as other departments.

Requirements

Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
Must be at least 21 years of age.
Maintain professional demeanor in fast-paced environment.
Must have analytical, organizational, and time management skills.
Must be detail oriented.
Must have the ability to perform data entry in computer applications.
Must be able to perform basic math calculations without the use of a calculator.
Must be flexible with daily responsibilities and work schedule; able to work holidays, weekends and an 8-hour shift.
Willing to learn all areas of cage.

Nice To Haves

High School Diploma or GED equivalent preferred, but not necessary.

Responsibilities

Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
Perform responsibilities in accordance with all Company standards, policies, and procedures.
Take appropriate measures to safeguard the Company's assets, including chips and cash.
Ensure that all assigned tasks are completed and balanced at the close of business.
Attend to guest needs and ensure overall guest satisfaction.
Responsible for the final balancing of funds and assets assigned during a shift.
Work front line, fill bank, employee bank, kiosk bank, main bank as assigned.
Efficiently operate all equipment, hardware and software used in job functions, including but not limited to jet scanner, coin sorting machines and 10 key calculators.
Tier 1 cashiers may be assigned to any bank as required, but are expected to consistently demonstrate knowledge of and perform the following tasks: a. Conduct e-check, cash advance, chip, cash exchange, ticket redemption, kiosk redemption, promotional payout, resort wallet deposit and withdrawals, fast funds payment, and fee reimbursement transactions. Process and properly log all transactions in the applicable systems. b. Perform enrollment processes for E-check, Cashless Gaming, and Slot Credit transactions. c. Operate all cage currency counters. d. Follow all double/verification guidelines and thresholds including notification of surveillance when applicable.
Work with other departments, including kiosk team, as required to ensure operations run smoothly throughout the shift.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.