Cage Cashier Full Time

Churchill Downs Incorporated • Oxford, ME

117d

About The Position

Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites. The core values of the casino—safety, cleanliness, compliance, and friendliness—reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.

Requirements

• High school diploma or general education degree (GED) required.
• Knowledge of and proficient in basic mathematics.
• Successfully pass a pre-employment background check.
• Must be able to obtain, and maintain, a Maine State Dual Gaming/Sportsbook License.
• Must be able to obtain an employer identification number (EIN) and obtain and maintain federal Occupational Tax and Registration Return for Wager (Form 11-C).
• Two (2) years of cash handling experience required.
• Two (2) years of guest service experience required.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

Responsibilities

• Provides outstanding guest service to all internal and external guests in accordance with department guest service standards.
• Accurately handles financial transactions including, but not limited to, exchanging currency, TITO ticket redemption, chip redemption, cashing checks, conducting credit card cash advances, sports wagering, etc.
• Handles Reward’s Club services including, but not limited to, enrolling new guests into the system, updating guest’s accounts, assisting with PIN changes, assisting guests with questions regarding promotions and their Reward’s Club account, and documenting guest concerns brought to their attention.
• Complies with all aspects of the company Anti-Money Laundering (AML) Program and its regulations including, but not limited to, the Bank Secrecy Act, Title 31 and Suspicious Activity Reporting.
• Reconcile their cash drawer at the end of their shift.
• Establish and maintain professional relationships with other team members within and outside of the Guest Services/Cage department, guests and vendors.
• Complies with all department and company policies and procedures, regulations, internal controls and government rules and regulations.
• Performs any reasonable, temporary assigned job duties outside of the position’s job description, where, in management’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees