CAG - Fraud Investigation Services Associate III

Conduent Incorporated-posted 3 months ago
$19 - $19/Yr
Full-time • Entry Level
San Antonio, TX
5,001-10,000 employees
Administrative and Support Services
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As a Fraud Investigation Services Associate III, you will be supporting our client's customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.

  • Conducting thorough investigations into suspected fraudulent activities by analyzing financial records, transaction data, and other relevant documentation.
  • Collaborating with internal and external teams to gather evidence and build cases against individuals or entities involved in fraudulent activities.
  • Preparing detailed reports documenting findings, including evidence gathered, analysis conducted, and recommendations for further action.
  • Staying up to date with the latest fraud detection techniques, tools, and regulations to continuously improve investigation processes and prevent future occurrences of fraud.
  • Must be at least 18 years of age or older.
  • Must have a High School Diploma or GED.
  • All internals must have 6 months of experience in your current role.
  • Must be able to successfully pass a criminal background, credit check, and security fingerprints.
  • 1+ years of experience in Fraud investigation or detection.
  • Full-Time Employment
  • Hourly rate of $19.50
  • Paid Training
  • Career Growth Opportunities
  • Full Benefit Options
  • Great Work Environment
  • Work Schedule: Monday- Friday 8 am to 5 pm (Central Time Zone)
  • Training Time: Monday - Friday 8 am-5 pm (Central Time Zone)
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