Cafe Supervisor
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About The Position
The Café Supervisor at the Ray and Joan Kroc Corps Community Center in Hawaii is responsible for overseeing the daily operations of the café, ensuring that it aligns with the goals and objectives set by the Assistant Center Director of Operations. This role requires a deep commitment to the mission of The Salvation Army, which emphasizes spiritual, emotional, and physical regeneration for all individuals. The Café Supervisor will play a crucial role in creating a welcoming and inspiring environment for the community, reflecting the values of The Salvation Army in every aspect of their work. In this position, the supervisor will manage various operational aspects, including inventory management, staff training, and customer service. They will ensure that the café maintains sufficient supplies to meet daily menu requirements, order food and beverage supplies as needed, and monitor consumption levels. The supervisor will also be responsible for achieving budgeted objectives, managing payroll and food costs, and implementing efficiency initiatives to optimize operations. Additionally, they will provide training to staff on customer service, conflict resolution, and health and safety protocols, ensuring that all team members are well-equipped to deliver quality service. The Café Supervisor will also oversee the daily operations of food vending machines, manage cash handling, and ensure compliance with health codes and sanitation standards. They will be involved in menu planning alongside the Kitchen Manager and will be expected to maintain a clean, safe, and presentable café environment. Regular communication with team members and guests is essential, as is the ability to respond to feedback and resolve conflicts effectively. This role requires a proactive approach to leadership, with an emphasis on teamwork and collaboration to foster a positive work atmosphere.
