Cafe Supervisor, Atrium Cafe at The Department

Forte Belanger • Detroit, MI

86d

About The Position

Atrium Café at Hudson's via Continental Services is looking for a standout Full-Time Café Supervisor who wants to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to delivering flawless quality. We're especially looking for someone who thrives while collaborating, loves building relationships, and seeks open communication. A perfect culture fit would be someone willing to roll up their sleeves while leading a team who delights guests every meal, every day. Atrium Café at Hudson's, Café Supervisor is a valuable member of our team who: * Leads a café team of baristas and food runners * Has advanced knowledge of coffee/tea culture with consistent delivery * Acts as a brand ambassador embodying our core values and guiding principle * Is comfortable working in a fast-paced setting * Is interested in growing within a dynamic team * Is committed to excellence * Works best in a creative, collaborative environment Sound like you? Let's chat

Requirements

• A minimum of 2 years working in a leadership role in the food service industry
• 2 years of barista experience recommended
• Serv-Safe certification strongly preferred
• Willingness to continue learning about coffee & tea culture, with frequent trainings for advancement
• Available early mornings with flexibility for nights, weekends and holidays
• Respond to customer needs through clear and pleasant communication
• Previous experience with Toast system or POS system is highly preferred
• Proven experience in high-volume, high-end hospitality environments

Responsibilities

• Supervising daily operations and providing leadership with clear direction to associates
• Assisting in crafting a range of hot and cold beverages, such as espresso drinks, teas, and specialty items, according to recipes and customer preferences
• Responsible for end-of-day deposits and counting of drawers
• Maintaining proper staffing levels daily in tandem with recruiting and training employees as applicable
• Setting the example for excellence customer service
• Working closely with Culinary team on food quality and presentation
• Monitoring stock levels of supplies and communicating with management on ordering needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Number of Employees: 251-500 employees