Cafe Sales and Marketing Assistant

Hard Rock Hotel & Casino Ottawa•Atlanta, GA

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: Write and negotiate sales and marketing contracts according to Company procedures. Assembling of the Cafe Event Calendar and Brand Calendar. Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge. Communication and follow up with Group Travel Planners and marketing partners. Administration of package programs. Ensure receipt of payment from client by following Company procedures. Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.). Updating of "cafe" website using the Vizergy platform. Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings. Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business. Attend trade-shows as approved by cafe budget and the Sales and Marketing Manager/General Manager. Liaise between Support Center Sales & Marketing departments and the cafe. Work with SM, GM, and KM to ensure that contract/menu is executable. Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff. Coordinate operations between departments. Attend client functions marketing events and designated parties to provide support and representation of the department. Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique. Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand. Maintain high morale. Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Responsibilities

Write and negotiate sales and marketing contracts according to Company procedures.
Assembling of the Cafe Event Calendar and Brand Calendar.
Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge.
Communication and follow up with Group Travel Planners and marketing partners.
Administration of package programs.
Ensure receipt of payment from client by following Company procedures.
Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.).
Updating of "cafe" website using the Vizergy platform.
Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings.
Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
Attend trade-shows as approved by cafe budget and the Sales and Marketing Manager/General Manager.
Liaise between Support Center Sales & Marketing departments and the cafe.
Work with SM, GM, and KM to ensure that contract/menu is executable.
Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff.
Coordinate operations between departments.
Attend client functions marketing events and designated parties to provide support and representation of the department.
Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture and spirit that make Hard Rock unique.
Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
Maintain high morale.