CAFE/RETAIL MANAGER (STARBUCKS) - Baptist Medical Hospital - Jacksonville, FL

Compass Group•Jacksonville, FL

2d•Onsite

About The Position

Do you bring leadership experience from a high-volume Starbucks environment and thrive in fast-paced, customer-focused settings? We’re looking for an energetic, driven professional with a passion for exceptional service to join our team as a Retail Manager and play a key role in the success of our location. This is an exciting opportunity for an entrepreneurial leader who is always looking for innovative ways to improve operations and elevate the customer experience. As a Retail Manager, you will oversee all aspects of our Starbucks retail operation, including leading daily activities, planning and executing special events, managing cash controls and payroll, and recruiting and developing a high-performing hourly team. In this role, you’ll be instrumental in fostering a positive team culture, ensuring operational excellence, and delivering outstanding customer satisfaction through efficient and safe use of resources. If you’re a hands-on leader who enjoys building teams, driving results, and creating memorable guest experiences, we’d love to hear from you.

Requirements

Three or more years supervisory experience in food service operations
Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Leadership, management and coaching skills
Communication skills both written and verbal
Financial, budgetary, accounting and computational skills
Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs
ServSafe® Certified

Nice To Haves

Culinary degree preferred, or A.A. Degree plus related experience
Supervisory experience in a healthcare, senior living, retirement or related environment desirable

Responsibilities

Oversees daily administrative and operational tasks
Handles all aspects of staff management
Manages all financials including budget development, forecasting, and financial reporting
Maintains knowledge of the market place and trends
Manages cost controls and control expenditures for the account
Oversees sanitation and safety of assigned unit(s)
Purchases and manages inventory
Rolls out new culinary programs in conjunction with Company marketing and culinary team
Acts as the direct liaison with the client