Cafe Production Team Member

Pilot Company • Knoxville, TN

10d

About The Position

The purpose of this job is to prepare and serve food and beverage items, as well as cater meetings and other business functions.

Requirements

• High school diploma or equivalent certification preferred
• ServSafe certification required post-hire
• Prior food service experience preferred
• Exhibit excellent guest service skills
• Ability to communicate effectively
• Exhibit a calm and professional demeanor in all situations
• Lift up to 40 pounds
• Stand and walk for the duration of assigned shift
• Handle sharp objects and varying temperatures (e.g., ovens, freezers)
• Stoop, bend, twist, and reach
• Navigate busy or crowded workspaces while carrying hot or heavy food and beverage items

Responsibilities

• Prepare, cook, and assemble various food and beverage items
• Anticipate production levels to provide fresh food and maintain sufficient product quantities; prepare the proper amount of food necessary for meetings or events as determined by Café General Manager
• Ensure products are available and fresh; uphold food safety standards
• Set up and break down work station or catering events; maintain an organized and clean work area
• Ensure quality service is delivered to every guest
• Provide guest assistance with self-checkout procedures
• Clean, sanitize, and organize café, kitchen, and all storage areas; contribute to the safety, maintenance, and cleaning of meeting rooms or conference areas
• Maintain a safe work environment for guests and team members
• Apprise supervisor of work activities and disruptions (i.e., product availability, equipment malfunctions, working conditions)
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules, regulations, policies, and procedures
• Complete other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees