Cafe Manager

Aimé Leon Dore-posted 2 months ago

$65,000 - $65,000/Yr

Full-time • Mid Level

Middleburg, PA

11-50 employees

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Aimé Leon Dore is seeking a dynamic Café Manager to join the team in Los Angeles, reporting directly to the Director of Food & Beverage. The Café Manager will be responsible for the management and development of their Cafe team, whilst ensuring an exceptional customer experience in our Café.

Oversee all café functions including stock management, vendor relationship management and daily reporting while ensuring compliance with company procedures and policies
Strategically recruit, train, and manage the Cafe team to ensure the successful day-to-day operations and guest experience, maximizing functions between Retail and Café
Exhibit excellent organizational skills to effectively plan and execute short- and long-term projects aligned with the global strategy
Optimize Café performance through continuous evaluation of existing processes and implement change where necessary
Effectively manage all Café-related budgets and financial planning, reporting to the Director of Retail and Senior Management team, advising on areas of business improvement
Uphold company standards through strong leadership, mentorship, and overall communication to the wider team
Oversee all Health & Safety requirements to ensure compliance with local and federal regulations and a well maintained and inviting environment
Ensure compliance with California’s Labor department regulations for the whole Cafe team
Create weekly/ monthly Cafe schedules for the team based on business needs and in line with financial budgets and guidance
Ensure correct timekeeping and Tip reporting for all Cafe employees and a timely submission to Finance and HR department according to the company's policies and local and federal regulations
Support the team as needed in all cafe related positions
Always demonstrate an authentic, best-in-class approach to customer satisfaction whilst role modelling for the team on best practices aligned with company guidelines
Greet guests with a genuine and warm welcome
Offer answers to questions and concerns to staff and guests with patience, confidence and professionalism
Maintain professional image while on duty with well grooming hygiene and prescribed uniform
Influence a fun and positive atmosphere by being approachable and professional

Bachelor’s Degree preferred
Head Barista and/or minimum 3 years’ experience in café management
Demonstrates a passion and knowledge for specialty coffee & latte art
Proficient in Microsoft Office products and retail business systems
Proven ability to build, lead, manage and motivate
Proactive and motivated individual with an ability to take initiative
Keen attention to detail
Excellent communication, collaboration, and delegation skills as well as good decision-making abilities

Salary Range: $65,000

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