Cafe Manager

Harmons • St. George, UT

78d • $20 - $22

About The Position

The purpose of this position is to sell product by providing remarkable customer service. This person will maintain quality standards and product levels of all products at the café. This person will be preparing coffee and espresso drinks, serving and sampling gelato, serving baked goods, training other cafe associates, determining production and inventory levels, receiving and stocking product, and provide exceptional customer service.

Requirements

• A high school diploma or GED preferred
• One year of barista experience preferred
• Current Food Handler’s Permit
• Ability to use good judgment and to make decisions quickly and independently
• Ability to professionally and appropriately handle conflict
• Must enjoy working with and handling coffee and gelato products
• Should have a passion for preparing, drinking, and eating coffee and gelato products
• Basic math skills for making change
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills
• Ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

Responsibilities

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services the café provides
• Responsible for maintaining appropriate product assortment and inventory levels for the café
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the café area is cleaned and sanitized daily and meets the company standards for appearance
• Delivers excellent customer service to all customers
• Trains new café associates
• Prepares coffee and espresso drinks
• Samples and serves gelato
• Serves baked goods
• Receives and stocks product for the café
• Cashiers for products purchased at the café
• Responsible for inventory and ordering for café
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
• Assists as needed to ensure the success of the bakery as a whole

Benefits

• $20.89 - $22.39 PER HOUR

What This Job Offers

• Education Level: High school or GED