Cafe Manager

Hutch & Waldo•New York, NY

2d•$55,000 - $70,000

About The Position

Hutch + Waldo is on the lookout for an experienced and passionate General Manager to join our growing family and help elevate our hospitality experience. With a seasoned leadership team and a dynamic approach to food and service, we create vibrant, welcoming spaces where our guests feel at home—and keep coming back. Inspired by our roots in Sydney, Australia , we’re committed to offering fresh, honest food, exceptional coffee, and memorable service. Since 2016, we’ve built a loyal community by prioritizing people—our guests, our producers, and especially our team. We believe in creating opportunities, fostering talent, and doing things the right way—no shortcuts. We’re searching for someone who’s more than just a manager—you’re a leader, a mentor, and a connector. You care deeply about hospitality, lead from the front, and are ready to immerse yourself in the culture of Hutch + Waldo. This role is perfect for someone who thrives in high-volume, fast-paced café environments , and is ready to bring fresh energy, insight, and operational excellence to an already buzzing venue. The key focus of Hutch and Waldo's success is our people; we build and develop strong teams to deliver excellence, ensuring continued growth and success. We invest in our people and draw on their talents, passion, and imagination to define new experiences and create a culture of opportunity and success.

Requirements

2+ years in a General Manager role, preferably in a high-volume café or hospitality venue .
Proven experience leading large teams and multi-outlet operations.
A deep understanding of financial performance, budgeting, and P&L responsibility.
Experience driving team development, service standards, and guest relationships.
An understanding of scalable operations , with the ability to create efficiencies and growth.
A hands-on attitude—you’re not afraid to roll up your sleeves and lead by example.

Responsibilities

Lead a senior management team of 3+ experienced leaders, fostering performance and accountability.
Ensure a consistent, best-in-class guest experience across all venues.
Maintain vibrant, community-centered atmospheres while upholding operational standards.
Oversee venue upkeep, health department compliance, training, and general maintenance.
Drive sales and profitability through growth strategies and operational efficiency.
Maintain and improve training programs, mentoring managers and team leads.
Uphold our commitment to product quality, sustainability, and service without compromise.
Champion a culture of inclusion, integrity, and fun—no egos here!