Boiceville Cafe Manager (Full Time)
About The Position
Boiceville Café Manager Lead our amazing Boiceville Café team! Competitive salary, full benefits, PTO, and the opportunity to grow with a beloved brand at our flagship location in the gateway to the Catskills! At Bread Alone, our cafés are lively places where community matters and great food brings people together. We’re seeking an experienced manager to lead our busy Boiceville, NY café and Seasonal Pizza Stand. The right person has the confidence to take charge, the skills to train and support their team, and the ability to lead with kindness and clarity while keeping the café running at its best. As Café Manager, you’ll be in charge of all parts of our café and restaurant-style service, leading a close team that takes pride in their work and in making every guest feel welcome. You’ll create a supportive, inclusive environment where both team members and guests feel they belong. You’ll help your team grow, keep service consistent, maintain the café’s clean and inviting look, and support strong financial results. This is a hands-on role, working on the line as needed to lead by example and keep service smooth and standards high.
Requirements
- Proven ability to lead, inspire, coach, and retain a hardworking team in a busy café
- Thrives in a fast-paced environment while maintaining service excellence and product/brand presentation standards
- Highly organized, adaptable, and steady under pressure
- Strong understanding of food safety, sanitation, and compliance with local, state, and federal regulations
- Builds genuine connections with guests, the local community, and the team
- Creates a respectful, inclusive, and high-performance workplace where people can grow
- Flexible schedule of 40–50 hours per week ), including weekends and holidays.
- 3+ years of management experience in a restaurant, café, or hospitality leadership role
- Passion for organic food, café / bakery and coffee culture, and community engagement
- Track record of leading diverse and inclusive teams, improving operations, and driving revenue
- Skills in hiring, training, coaching, and retaining staff
- Financial management experience, including budgeting, cost control, and reviewing P&L statements
- Organized, adaptable, and able to make sound decisions under pressure
- Knowledge of food safety and operational compliance standards
- Excellent customer service, leadership, and communication skills
- Ability to stand/walk for extended periods, bend, twist, and lift up to 50 lb
- Commitment to maintaining excellent personal hygiene and food safety standards
- Flexible availability, including weekends and holidays
Responsibilities
- Lead daily café operations to deliver exceptional guest experiences and meet sales, profitability, and engagement goals
- Lead the front-of-the-house operations of our seasonal Pizza Stand, which runs from May through October.
- Maintain high standards for food, beverage, service speed, and product presentation
- Hire, train, coach, and recognize supervisors, baristas, and counter staff, to build a strong, stable, and engaged team
- Create schedules, manage labor costs, and ensure payroll accuracy
- Manage the café P&L in partnership with leadership, track performance, and take action to improve results
- Ensure accurate cash handling, inventory management, and ordering
- Maintain compliance with all health, safety, and sanitation regulations
- Collaborate with bakery, wholesale, marketing, and other internal teams to meet company goals
- Lead by example, including working alongside the team on the line during busy periods to maintain service speed and quality
- Foster a positive work environment, promote teamwork, and motivate staff to deliver excellent customer service
- Develop and enforce standard operating procedures (SOPs) for various areas, including front-of-house, and customer service
Benefits
- Medical, dental, vision, life insurance, plus participation in our new Employee Stock Options Program after 1,000 hours!
- 401(k) Match: 4% after 6 months
- Tuition Support: Up to $2,000/year
- Paid Time Off: 56 hrs of wellness time and 120 hours of PTO per year
- Discounts: Free brewed coffee/tea and one free espresso drink while working. 50% discount on Breads, Pastries, Meals, and Retail items.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
