Cafe Customer Service Associate

Love God & Love People • Tulsa, OK

17d

About The Position

The Customer Service Associate member will serve the Victory Café area (Victory Coffee Co.). This role includes serving the Victory Cafe with preparing food and drinks on demand; promoting monthly specials; and providing top notch customer service to Victory Cafe visitors.

Requirements

• Customer Service oriented
• Attention to Detail
• Ability to multi-task
• Good communication skills including written and verbal.
• Experience working in a POS system and cash handling experience.
• Ability to understand and follow specific instructions and procedures.

Nice To Haves

• Barista Knowledge is preferred but not required.

Responsibilities

• Completes tasks and duties according to general cafe needs including but not limited to opening/closing cafe; cleaning up all equipment and the cafe area; prepping espresso beverages; and additional duties pertaining to the cafe.
• Provides excellent customer service to all guests from answering phones to front-line sales.
• Enthusiastically sharing loyalty programs and current promotions.
• Restocking products and refilling equipment as required as required.
• Picking up food items off-site before the opening shift.
• Providing a positive and cheerful customer service to all staff, students and visitors to Victory.
• Assists in prepping food and drink areas in Victory Café.
• Manage the cash register system and POS system.
• This position includes weekend shifts and scheduling.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed