Cafe Barista

American Addiction Centers • Milwaukee, WI

2d • $19 - $28 • Onsite

About The Position

Major Responsibilities: Greets all customers by providing quick, friendly and personal service. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Sells and serves baked goods and food items to customers. Processes transactions through the POS and provides change to customers. Follows cash handling procedures and cash register policies. Maintains the highest level of standards for all product preparation. Adheres to all licensed Starbucks recipes (at Starbucks locations only), specialty drinks, measurements and food presentation standards. Provides top quality espresso shots for hot and cold beverages. Maintains espresso equipment to manufacturer and sanitation standards. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Communicates with staff and management to solve problems and improve quality & service and effectively implement change. Contributes to cafe goals for increasing sales and improving profits. Assists with new barista training by positively reinforcing successful performance and giving respectful and encouraging coaching. Monitors and records temperatures of food items and equipment (i.e. dish machine, refrigerators). Reports food danger temperatures to manager. Monitors cooked food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent bacteria contamination. Prepares inventory, requisitions daily supplies and ensures proper labeling and storage. Replenishes food service areas to include supply of food, cold beverages, dry supplies, paper supplies, etc. Follows established operational policies and procedures to ensure safe food handling techniques and prevent bacteria contamination. Performs sanitation duties on a continual basic to ensure a safe work environment, including utensils, refrigerators and transportation carts and food service equipment. Maintains proper production, safety and sanitation standards. Corrects deficiencies as required, including interpretation, maintenance and implementation. Complies with Hazard Analysis Critical Control Point standard. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Requirements

• Typically requires 1 year of experience in a hospital or hotel/restaurant food service environment.
• Ability to contribute to a positive work environment.
• Thorough understanding of food preparation through on-the-job training or a food service course.
• Attends barista training sessions to attain certification and recertification.
• Excellent customer service skills.
• Ability to maintain patient confidentiality.
• Ability to perform responsibilities in a self-directed environment.
• Ability to read and understand written and oral communications.
• Excellent communication and customer service skills to effectively interact with internal and external customers.

Responsibilities

• Greets all customers by providing quick, friendly and personal service.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
• Discovers and responds to customer needs.
• Sells and serves baked goods and food items to customers.
• Processes transactions through the POS and provides change to customers.
• Follows cash handling procedures and cash register policies.
• Maintains the highest level of standards for all product preparation.
• Adheres to all licensed Starbucks recipes (at Starbucks locations only), specialty drinks, measurements and food presentation standards.
• Provides top quality espresso shots for hot and cold beverages.
• Maintains espresso equipment to manufacturer and sanitation standards.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Communicates with staff and management to solve problems and improve quality & service and effectively implement change.
• Contributes to cafe goals for increasing sales and improving profits.
• Assists with new barista training by positively reinforcing successful performance and giving respectful and encouraging coaching.
• Monitors and records temperatures of food items and equipment (i.e. dish machine, refrigerators).
• Reports food danger temperatures to manager.
• Monitors cooked food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent bacteria contamination.
• Prepares inventory, requisitions daily supplies and ensures proper labeling and storage.
• Replenishes food service areas to include supply of food, cold beverages, dry supplies, paper supplies, etc.
• Follows established operational policies and procedures to ensure safe food handling techniques and prevent bacteria contamination.
• Performs sanitation duties on a continual basic to ensure a safe work environment, including utensils, refrigerators and transportation carts and food service equipment.
• Maintains proper production, safety and sanitation standards.
• Corrects deficiencies as required, including interpretation, maintenance and implementation.
• Complies with Hazard Analysis Critical Control Point standard.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees