Cafe Barista- On Call

Los Angeles LGBT Center•Los Angeles, CA

6h•$21 - $21

About The Position

The barista has a positive attitude, is passionate about coffee and food, and enjoys working as part of a team and interacting with customers. This position plays an important role in our energetic team of food and beverage enthusiasts who are driven to provide excellent customer service. Tasks include order taking, beverage and food preparation and maintaining café cleanliness.

Requirements

Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people and sensitivity to the issues of young gay, lesbian, bisexual, transgender, and questioning youth.
A passion for the Center’s work and its mission to make the world a better place for LGBTQ people.
Food Handler’s Permit ability to pass the exam within 30 days after date of hire.
Minimum 6 months of coffee house or kitchen experience, formal coffee experience and training a plus
Good verbal and written communication skills.
Excellent time management skills and an ability to work with a sense of urgency.
Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.

Responsibilities

Provides a warm greeting to all customers and exemplifies exceptional customer service which includes customizing the guest experience and anticipating their needs.
Preparing and serving a variety of drinks such as espresso, specialty lattes, tea, and smoothies.
Work with management to complete food inventories and ordering.
Keeps equipment in good condition by following proper operating instructions, cleaning procedures, and routine preventative maintenance tasks.
Helps to maintain inventories by replenishing all food items and retail.
Maintains a safe and healthy work environment by following organization standards and sanitation regulations.
Complies with all health and safety codes and follows procedures to safeguard proper compliance (this includes cleaning logs, temperature logs, and daily cleaning lists).
Assist with stewarding as needed to maintain café cleanliness, including items such as floor and wall cleaning, beverage equipment and storage/cooler cleaning.
Handles point-of-sale transactions and processes in accordance with established procedures including Operating cash registers, accepting cash and credit card payments and register cash drops.
Works to resolve customer feedback and communicate complaints to management.
As part of the Center’s social enterprise training program, works to maintain a learning environment that encourages employees to ask questions and shows respect for fellow team members.
Works in a café environment which requires standing in a stationary position or moving through the café for the duration of your working shift, completing repetitive manual tasks such as cutting and dish washing, lifting items up to 20 pounds to a height of 4 feet, and exposure to extreme temperature variations due to hot cooking and dishwashing equipment and cold storage areas.
Participate in staff meetings, and other meetings as needed.
Other duties as assigned.