Vitality Bowls Cafe Assistant Manager

Alpharetta•Alpharetta, GA

About The Position

Vitality Bowls Superfood Café Alpharetta is looking for a passionate , health-minded , and energetic Assistant Manager to join our team. We are all about promoting health and wellness while delivering delicious açaí bowls, smoothies, fresh juices, soups, salads and panini. All items are made fresh to order and we strive to accommodate customers with food allergies. No ingredient fillers such as ice, frozen yogurt, added sugar or artificial preservatives are used, giving the purest taste possible to each item. As the Assistant Store Manager of Vitality Bowls, you will be responsible for managing labor, operational excellence, exhibiting amazing customer service and demonstrating exceptional leadership.

Requirements

ServSafe Certified
Must be able to handle a basic computer, POS system; handling cash and credit cards
Follow health, sanitary, and safety requirements
Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
Maintain a clean and work appropriate personal appearance
Come to work with a positive attitude, and are willing to work well with others
Restaurant experience

Nice To Haves

Leadership abilities and management experience a plus
Being “fitness and nutritionally minded” will help you understand your customer

Responsibilities

Act as manager when manager is unavailable
In charge of shifts and delegating tasks
Restock the register nightly for the correct change
Assist with managing inventory and placing orders
Assist in writing the schedule and collecting information from employees about schedule issues
Lead the team, making sure food is made accurately and taken to customers in a timely manner
Show exemplary knowledge of the job and excellent customer service
Deal with upset customers/problems with food in a polite way, making sure the customer is happy
Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued
Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low
Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc.
Manage the break schedule, making sure employees are arriving on time and take appropriate breaks
Attend Management Meetings
Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc.
Assist with interviews, evaluations, and training
Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
Keep the front lobby and outside area clean
Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
Assist and ring up guests, answer phone calls and take orders over the phone
Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
Prep food according to proper procedures
Continuously and thoroughly clean the kitchen and lobby
Put away deliveries and keep everything organized
Washing dishes and put away
Communicate with other staff to ensure that all orders are made correctly and in a timely way
Carry out food to customers
Show up on time and take breaks for the appropriate length of time
Complete all opening and closing duties
Perform additional tasks requested by your manager
Follow sanitation guidelines
Stock and rotate food
Adhere to safety procedures
Practice cost-cutting measures
Pitch in and work as a team
Track food quality
Handle specials circumstances
Communicate effectively with coworkers and managers