Cafe and Beverage Cart Attendant - Crosswater

CoralTree Hospitality•Sunriver, OR

1d•Onsite

About The Position

Join our team at Crosswater Golf Course as a Café Attendant/Beverage Cart associate at the Turn! We’re looking for someone upbeat, personable, and service‑driven to help create a great experience for every guest and member. They are responsible for performing general cashier and serving duties in the resort cafes. They responsible for ensuring the standards of service in assigned outlets. The Café / Golf Cart Attendant will assist with maintaining the AAA Four Diamond standards. The Café/ Golf Cart Attendant will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. The Café / Golf Cart Attendant shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Requirements

High school education required
Must be 21 Years or Older
Must have or be able to obtain prior to start date a valid OLCC card
Must have or be able to obtain prior to start date a valid Oregon Food Handler’s permit
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must be able to stand on feet throughout the shift, with intermittent periods of walking.
Must be able to frequently lift and carry up to 10 lbs and occasionally up to 30 lbs
Must be able to occasionally push/pull up to 50 lbs
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; and overhead reaching, squeezing occasionally

Nice To Haves

Prior hospitality experience preferred
At least six months food & beverage experience preferred
At least one year customer service experience preferred
At least six months POS system experience preferred

Responsibilities

Takes guests orders using POS system
Receives proper and accurate payment from guests
Distributes appropriate change
Accurately reports tips and hours each shift using proper documents
Adheres to OLCC and Sunriver Resort policies and procedures
Ensures bookkeeping policies and procedures are followed daily
Assists chefs/cooks with food preparation
Prepares specialty drinks
Counts money in cash drawers at the beginning of shift and end of shift to ensure the amounts are correct and there is adequate change
Serves guests food and beverages tableside
Wipes down tables and ensures cleanliness of café
Informs and promotes guests of daily specials
Checks guests’ identification to ensure minimum age requirement for consumption of alcoholic beverages
Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
Familiarizes him/herself with menu
Offers creative selling of products to guests
Answers questions and/or makes recommendations on menus as needed
Explains how various menu items are prepared, describing cooking methods and ingredients
Takes into consideration any special request, dietary issues made by the guest
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Restocks grab and go stations as necessary
Up sells other resort services and amenities to guests
Ensures final quality check on food and beverage prior to serving guests