Shinola Café Lead - Canfield, Detroit - FT

Shinola- Retail•Detroit, MI

7d•$17

About The Position

CAFE LEAD Reports to: Store Manager | Department: Retail Key Responsibilities Café Guest Experience Assist guests based on their Pace & Focus and make recommendations to meet their needs. Describing menu items and suggesting products to customers. Servicing customers, taking orders, receiving and processing customer payments. Preparing and serving hot and cold drinks such as coffee, tea, and specialty beverages. Product knowledge of cafe offerings and Shinola product knowledge and understanding of Pace & Focus - Welcoming, Adjusting, and Connecting. Operations Cleaning and sanitizing work areas, utensils and equipment. Maintain a clean and safe working environment for employees and guests. Regular cleaning and maintenance of cafe equipment in adherence of factory standards. Cleaning and sanitizing seating areas after each guest. Ordering, receiving, and distributing stock of supplies. Communicate with Barista's to ensure we are meeting the needs of the business and guests. Maintaining Visual standards. Keep your store clean, presentable and stocked Passing health inspections. Reduction in COGS by maintaining necessary levels of supplies and resources. Human Resources Communicate staffing needs to Store Manager and partner in the recruitment of Baristas. Once hired Cafe Lead will train on all Barista job requirements. Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within Key soft skills Organization, Verbal communication Key Software's This role will be utilizing the software listed below, exposure to some is a plus but not mandatory for this role. Drip coffee makers Pour over coffee makers Espresso machine Coffee grinder, water Ice machines. Square POS Store Force Greenhouse Zipline

Requirements

High School Diploma
Servsafe Certification
Must be 18+ yrs old
1+ years of previous experience as a supervisor in a retail or food service
Organization
Verbal communication

Responsibilities

Assist guests based on their Pace & Focus and make recommendations to meet their needs.
Describing menu items and suggesting products to customers.
Servicing customers, taking orders, receiving and processing customer payments.
Preparing and serving hot and cold drinks such as coffee, tea, and specialty beverages.
Product knowledge of cafe offerings and Shinola product knowledge and understanding of Pace & Focus - Welcoming, Adjusting, and Connecting.
Cleaning and sanitizing work areas, utensils and equipment.
Maintain a clean and safe working environment for employees and guests.
Regular cleaning and maintenance of cafe equipment in adherence of factory standards. Cleaning and sanitizing seating areas after each guest.
Ordering, receiving, and distributing stock of supplies.
Communicate with Barista's to ensure we are meeting the needs of the business and guests.
Maintaining Visual standards.
Keep your store clean, presentable and stocked
Passing health inspections.
Reduction in COGS by maintaining necessary levels of supplies and resources.
Communicate staffing needs to Store Manager and partner in the recruitment of Baristas.
Once hired Cafe Lead will train on all Barista job requirements.
Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within