Café Ambassador- Hyde Park

Capital One • Chicago, IL

406d • $52,624 - $52,624

About The Position

As a Café Ambassador at Capital One, you will play a vital role in creating memorable experiences for café goers and customers. This position focuses on connecting with individuals, promoting financial literacy, and driving brand awareness within the community. You will work in a supportive team environment that encourages personal and professional growth, making it a meaningful career opportunity for those who enjoy helping others.

Requirements

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales or Customer Service experience

Nice To Haves

• Associate's degree
• 2+ years of Retail or Customer-facing experience
• Proficient in G-Suite
• Strong written and oral communication skills

Responsibilities

• Bring the Café experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcome
• Proactively engage with customers and the community in all areas of the Café
• Guide customers through goal setting by meeting them where they are and advocating for better financial literacy
• Be a team player and work with an energized team of Ambassadors
• Stay curious, adaptable and have a desire to learn and grow through self development
• Continually learn new digital and technical skills
• Partner with local businesses, nonprofits, charities, and the Engagement team to plan events
• Volunteer within the community and be an advocate for financial literacy

Benefits

• Comprehensive health benefits
• Financial benefits
• Flexible work options
• Opportunities for personal and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED