Caesars Reward Rep Full Time (Planet Hollywood LV)

Caesars Entertainment • Las Vegas, NV

1d

About The Position

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

This role requires delivering fast, friendly, and professional service while accurately entering customer information and maintaining data integrity. Representatives must be knowledgeable about program benefits and effectively communicate them to guests, contributing to a positive and engaging customer experience.

With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.

Responsibilities

• Travel required Caesars Palace, Paris, Horseshoe, Cromwell, LINQ, Planet Hollywood, Harrah's, and Flamingo.
• Solicit and identify new premium slot customers on the casino floor for the Caesars Rewards Program.
• Issues point vouchers and complimentary as designated by customer account information.
• Acknowledges, greets and converses with customers on the casino floor. Creates and issues Total Rewards cards and promotes the program and related promotions.
• Maintains integrity of database by following high standards of data entry.
• Ensures the protection of customer rewards and credit lines.
• Promotes Caesars Palace by interacting with customers in an enthusiastic, helpful, and friendly manner.
• Meets attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed