Caddie & Guest Services Manager @ Rodeo Dunes

Dream Golf•Roggen, CO

23d•$65,000 - $70,000

About The Position

The Caddie & Guest Services Manager plays a central role in shaping the Rodeo Dunes guest experience. This leader oversees the full lifecycle of Independent Caddie Contractorsâincluding recruiting, screening, training, scheduling, and performance oversightâwhile ensuring that every guest receives warm, consistent, hospitality-driven service. In addition to leading the caddie program, this role provides hands-on support to the Outside Services team, enhancing daily operations and reinforcing a culture built on professionalism, teamwork, and the highest level of guest care. Where soul-stirring golf meets the spirit of the American West. Rodeo Dunes is a public golf resort developed by Michael Keiser, owner of Sand Valley Resort. Set on over 4,000 acres of towering sand dunes reminiscent of the southwest coast of Ireland, Rodeo Dunes is set to become a world-class golf destination. Two course routings are complete â one by the acclaimed duo of Bill Coore and Ben Crenshaw, and the other marking the solo debut of longtime C&C associate, Jimmy Craig. With a rollicking, sandy dunescape, welcoming Western hospitality, and inspiring long views of the Rocky Mountains, Rodeo Dunes will introduce guests to a historic - but new to many - region of Colorado. Rodeo Dunes is located less than an hour from Denver and Denver International Airport, and just a short drive from the Fort Collins and Colorado Springs areas.

Requirements

Bachelorâs degree preferred.
Minimum 4 years of management experience in golf, caddie, or hospitality operations.
Demonstrated leadership and guest-service skills.
Strong written, verbal, and interpersonal communication abilities.
Proficiency with business software and ability to learn new systems.
Ability to multitask, solve problems, and work under pressure.
Flexibility to work nights/weekends as needed.
Professional appearance and demeanor.

Responsibilities

Build and maintain a culture of accountability, professionalism, and world-class hospitality.
Lead by example through visible engagement with staff, caddies, and guests.
Foster a positive, team-centered environment that drives retention, morale, and exceptional service.
Oversee recruitment, selection, training, evaluation, and ongoing management of Independent Caddie Contractors.
Administer a cloud-based caddie management platform.
Forecast staffing needs and schedule daily âloops.â
Implement evaluation processes to ensure consistency and quality.
Develop service development programs.
Remain current on legal, tax, and liability considerations.
Interact with guests in a polished, professional manner.
Support daily operations across Outside Services, Attendants, Rangers, and Logistics.
Represent Rodeo Dunes in recruitment and community engagements.
Partner with the Evans Scholars Foundation to identify potential scholarship candidates.