CAD Systems Manager

AVI-SPL

10d

About The Position

AVI-SPL is seeking a CAD Systems Manager to lead the performance and evolution of our global CAD delivery operations. This role is responsible for ensuring high-quality drawings, predictable turnaround times, and scalable CAD services that support engineering teams across the organization. The CAD Systems Manager leads CAD Supervisors and technical specialists while governing CAD standards, intake processes, training programs, and operational performance metrics. Rather than managing individual projects, this role focuses on improving systems, processes, and tools to ensure CAD delivery remains efficient, consistent, and ready to scale with business needs. Ideal candidates have experience leading CAD or engineering design teams, building standards and workflows, and driving operational improvements through data, process governance, and strong cross-team collaboration. The CAD Systems Manager is the owner of AVI-SPL’s CAD delivery operating model. This role is fully accountable for CAD turnaround time, quality, and backlog health across the global organization. Through leadership of CAD Supervisors, CAD Trainers, and oversight of CAD Systems Engineers & CAD Resource Specialists, this role ensures CAD services are predictable, scalable, and continuously improving without direct involvement in day-to-day project execution. This position focuses on system health, prioritization, performance measurement, and strategic enablement, ensuring CAD delivery meets the needs of internal customers while evolving to support future business demands.

Requirements

Proven experience leading CAD operations or delivery teams in a complex, multi-project environment.
Strong understanding of CAD workflows, standards, and delivery models.
Experience developing CAD standards and templates for large organizations
Demonstrated ability to design and govern operational systems using metrics and process controls.
Experience managing leaders or supervisors rather than direct execution teams.
Familiarity with Agile/SCRUM concepts, backlog management, and sprint-based delivery.
Strong stakeholder communication and prioritization skills.
Experience translating business needs into scalable technical or operational solutions.

Nice To Haves

Experience supporting AV, AEC, or engineering design organizations.
Experience working with global delivery teams.
Knowledge of 3D CAD software (e.g., Revit, AutoDesk Navisworks, Modus)
Familiarity with documentation control systems and quality assurance processes
Experience designing or governing training programs tied to operational compliance and performance outcomes.
Ability to travel internationally

Responsibilities

Own end-to-end CAD delivery performance, including turnaround time, quality, and backlog health.
Diagnose and correct systemic delivery issues through process, staffing, tooling, or governance changes.
Ensure CAD delivery is predictable and scalable rather than dependent on individual effort or heroics.
Provide leadership, expectations, and accountability to CAD Supervisors responsible for day-to-day execution.
Review delivery metrics and intervene when trends indicate systemic issues.
Own the CAD Request Tracker as the system of record for all CAD work.
Define and enforce intake standards, prioritization rules, and routing logic.
Address compliance issues by working with requestor’s managers & stakeholders, escalate recurring issues.
Establishes and governs mandatory CAD training for licensed engineering users to ensure ongoing alignment with current standards and tools; audits compliance and drives corrective actions
Oversee the development and continuous refresh of CAD training programs for CAD Technicians and engineering users, ensuring adoption across all regions.
Own the CAD innovation and improvement backlog.
Prioritize and assign work based on business value and impact into sprints ensuring work is completed as committed.
Define, track, and report meaningful CAD KPIs related to delivery health, quality, and capacity.
Provide frequent updates to leadership
Translate internal customer needs into structured, measurable CAD improvements.