CAD AUX Technician

Danaren Seneca Falls LLC•Waterloo, NY

3h•Onsite

About The Position

The CAD AUX Technician supports Danaren’s CAD/CAM production workflow by operating milling software, managing zirconia pucks, completing post-processing, and running oven programs to sinter milled units. This role is responsible for accurate “CAD Match” from mill to oven to case, and for completing self-QC as the last line of defense before cases move to Ceramics.

Requirements

Working knowledge of milling software and production workflows; comfort swapping zirconia pucks in and out of mills.
Ability to learn and follow oven programs and material-specific sintering requirements.
Great interpersonal and communication skills.
Positive, team-oriented attitude and professionalism.
Multi-tasking and organizational skills, with close attention to detail.
Good time-management skills with an ability to perform under tight deadlines.
Able to maintain the highest level of confidentiality.
Ability to stand for extended periods and lift up to 30 lbs with or without reasonable accommodation.

Responsibilities

Operate milling software to queue, start, monitor, and complete milling jobs while maintaining production flow for the 11:00 PM to 7:30 AM shift.
Load, swap, and remove zirconia pucks from mills; verify puck ID, shade, and size against the case ticket and production priorities.
Respond to machine prompts and basic interruptions (job pauses, puck changes, routine checks); escalate equipment issues to the appropriate lead or maintenance support.
Maintain organized puck inventory and traceability (puck usage, case identification, and job status).
Complete required post-processing steps per SOP (cleaning, de-spruing as applicable, labeling, and staging).
Select and run appropriate oven programs based on material and case requirements; ensure proper loading, cycle execution, and cool-down handling.
Perform CAD Match from oven to cases to ensure sintered units are returned to the correct case bins with correct documentation.
Perform self-QC as the last quality gate before handoff to Ceramics, confirming unit integrity, identification, and case alignment.
Match digital dies to the corresponding sintered units to prevent mix-ups and support accurate downstream finishing.
Identify defects, mismatches, or potential remakes early; communicate findings and coordinate next steps with CAD and production leadership.
Communicate status, delays, and urgent needs clearly with CAD Designers, Ceramics, and Quality to keep cases moving.
Maintain a clean, organized, and safe work area; follow all safety procedures and equipment handling requirements.
Protect confidential patient and business information and follow Danaren policies and SOPs at all times.