Cabinet Operations Manager

Vintage Design•West Sacramento, CA

6d•$115,000 - $120,000

About The Position

The Cabinet Operations Manager has the ultimate accountability for implementation, operations, scheduling, warehouse, production and customer care departments including their workflow, compliance to process, and issue resolution. The ideal candidate will have strong communications skills and ability to collaborate constructively within a team environment. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Oversee jobsite field management team, service technicians, employee and subcontract installers for all trades. Responsible for recruiting, training and maintaining a quality-oriented dependable installer base to meet the growth goals for the Northern California division. Oversee safety training and communications for all associates. Monitor subcontractors’ safety compliance. Ensure all reporting and safety required documents are kept up to date. Lead point of contact liaison with the President, Controller, and Human Resources for all issue and process gaps stemming from Sacramento region. Conduct regular meetings/check ins with line level staff/department managers to ensure accurate assessment of workload, process compliance, and other needs. ·Embodying the “Shining the Wheel” process for the Sacramento Division, including teaching and growing the team members understanding and compliance to such. Oversee Sacramento Vintage Design Builder new community onboarding and set up process: Oversee the communication and information flow between the Sacramento sales support team and the Vintage Design Lake Forest new community Implementation team. Attend Builder meetings and functions with Executive Vice President as required to ensure operational responsibilities can be properly implemented and maintained. Work with the Executive Vice President to implement, execute and expand all Vintage Design trade-based opportunities. (Cabinets, Counter tops, surrounds, flooring, window coverings, design center services) Oversee the review of all job cost reports. Offer ideas and implementation strategies to save costs and increase margins. May also include working closely with corporate accounting/finance. Work closely with the production and management teams to job forecast current and future volume. Work closely with the Executive Vice President to implement strategies to expand the Vintage Design Brand and market share throughout Northern California. Work closely with the Vintage Design customer service management team to implement best practice across all customer facing interactions. Oversee warehouse optimization best practice process to best utilize resources for maximum warehouse operational efficiency including Inventory control. Oversee best practice production process flow from order creation through final quality walk. Develop strategies and metrics to ensure customer expectations are met. Oversee best practice production process flow from order creation through final quality walk.

Requirements

Proficiency in use of Microsoft Office
At least 5 years in the new home construction industry including knowledge on cabinet installation, construction, repair, adjustment, finish, and staining.
Flooring installation knowledge is a plus.
At least 2 years of 2020 experience is required.
At least 3 years of experience managing and successfully leading a team
Strong verbal and written communication skills
Ability to collaborate in a team environment is essential.
Willingness to learn.
Problem solving skills.
Strong organization and time management skills
Clean driving record with a valid CA driver's license and auto insurance.
Ability to sit at computer monitor for extended periods throughout the day.
Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.
Occasional visits to active job sites may be required, therefore, must be able to see well enough to discern differences in quality of installation and products.

Nice To Haves

Flooring installation knowledge is a plus.

Responsibilities

Oversee jobsite field management team, service technicians, employee and subcontract installers for all trades.
Responsible for recruiting, training and maintaining a quality-oriented dependable installer base to meet the growth goals for the Northern California division.
Oversee safety training and communications for all associates.
Monitor subcontractors’ safety compliance.
Ensure all reporting and safety required documents are kept up to date.
Lead point of contact liaison with the President, Controller, and Human Resources for all issue and process gaps stemming from Sacramento region.
Conduct regular meetings/check ins with line level staff/department managers to ensure accurate assessment of workload, process compliance, and other needs.
Embodying the “Shining the Wheel” process for the Sacramento Division, including teaching and growing the team members understanding and compliance to such.
Oversee Sacramento Vintage Design Builder new community onboarding and set up process:
Oversee the communication and information flow between the Sacramento sales support team and the Vintage Design Lake Forest new community Implementation team.
Attend Builder meetings and functions with Executive Vice President as required to ensure operational responsibilities can be properly implemented and maintained.
Work with the Executive Vice President to implement, execute and expand all Vintage Design trade-based opportunities. (Cabinets, Counter tops, surrounds, flooring, window coverings, design center services)
Oversee the review of all job cost reports.
Offer ideas and implementation strategies to save costs and increase margins.
May also include working closely with corporate accounting/finance.
Work closely with the production and management teams to job forecast current and future volume.
Work closely with the Executive Vice President to implement strategies to expand the Vintage Design Brand and market share throughout Northern California.
Work closely with the Vintage Design customer service management team to implement best practice across all customer facing interactions.
Oversee warehouse optimization best practice process to best utilize resources for maximum warehouse operational efficiency including Inventory control.
Oversee best practice production process flow from order creation through final quality walk.
Develop strategies and metrics to ensure customer expectations are met.
Oversee best practice production process flow from order creation through final quality walk.
This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws.
Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Oversee the entire Sacramento Operation, and lead the team to delegate to line managers, provide guidance, training, and performance feedback to ensure high-quality work and professional development.
Responsible for timecard and time off approvals.
Effective management of department time off to ensure workload is covered and deadlines are met.
Performance Management - Annual reviews, succession planning, and identifying areas for additional coaching and learning opportunities.