What you'll do • Collect and document technical requirements for product enhancements • Develop and maintain project plans, timelines and deliverables • Develops a strong understanding of the application and domain to perform hands-on testing of the applications/services from a technical standpoint including non-functional aspects such as load, response time, end-to-end connectivity, availability, security etc. • Identifies, creates, executes, and manages test plan and test cases by evaluating functional and non-functional requirements • Whenever possible, creates test automation based on functional and non-functional requirements • Manages the status of defects/enhancements in applicable change management systems or excel and provide updates to the team on a regular basis • Helps troubleshoot issues that arise during project lifecycle and operations • Participates in meetings with the business teams, and vendors as applicable, to discuss requirements, design and testing updates • Creates metrics/reports to capture test progress for projects and releases • Handles testing efforts for multiple projects/releases concurrently • Proactively identifies ways to improve testing processes and techniques • Builds strong and sustainable relationships with internal and external stakeholders • Identifies quality risks and issues that impacts project deliveries Key project: Quality of Experience Monitoring Tool Project Inflight Entertainment and Connectivity (IFEC) Performance Monitoring