CA Donor Center Technician III

Octapharma Plasma-posted 4 months ago
$22 - $37/Yr
Full-time • Entry Level
Colton, CA
5,001-10,000 employees
Merchant Wholesalers, Nondurable Goods
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Join Octapharma Plasma as a Donor Center Technician III and expand your career-development potential while helping donors and patients. Our rapid growth offers numerous learning and career development opportunities, especially in our donation centers. We are looking for individuals who love to learn, enjoy interacting with people, and have a genuine desire to help others.

  • Ensure total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
  • Maintain a high level of customer service and positive donor experience in line with company values and culture.
  • Maintain cleanliness of work area to ensure a clean and professional environment.
  • Stock and maintain an orderly work area with sufficient supplies to meet production demands.
  • Maintain Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
  • Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
  • Maintain Donor confidentiality based on company policy.
  • Maintain complete and accurate record keeping per company's Standard Operating Procedures.
  • Clean any blood or plasma spills and perform proper procedure for disposition of biohazardous waste.
  • Be responsible for mentoring junior Donor Center Technicians, able to drive training efficiencies to ensure timeliness and compliance and is a Designated Trainer.
  • Partner with Quality Assurance on overall center performance (favorable performance observations, CAPA implementations and continuous improvement initiatives).
  • Be responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) and periodic (defined as quarterly/annually) on equipment.
  • Oversee the flow of donors, responsible for organizing lunch schedules, breaks, and overall schedule adherence.
  • Assist with storage room organization and perform assigned tasks following the First In, First Out (FIFO) method.
  • Perform other job-related tasks, as assigned.
  • Employee must have all initial training completed, including QA-Backup and/or NexSys Technician.
  • Three (3) months' experience in clerical or customer service position preferred.
  • High school diploma or equivalent (GED) required.
  • Specific certification or licensing based on State requirements.
  • Basic computer knowledge and skills required.
  • Ability to speak, read, write (legibly and accurately), and understand English required.
  • Strong customer service skills required.
  • Strong organizational skills required.
  • Ability to read, follow, and interpret regulations, instructions and manuals required.
  • Ability to understand verbal instruction required.
  • Ability to read numbers on screening equipment and perform basic mathematical calculations required.
  • Effective communication skills required.
  • Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage.
  • Company-provided basic life insurance and Short- and Long-Term Disability.
  • Option to participate in Octapharma Plasma's 401(k) Savings Plan.
  • 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company.
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