C-Store/Store Leader

Kroger•Littleton, CO

About The Position

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean, friendly, properly merchandised, and compliant environment that encourages our customers to return. Direct, support and supervise all functions, duties and activities for the Fuel department in order to achieve established goals and ensure quality standards are met. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Minimum High school diploma or equivalent
Effective communication skills
Basic math skills
Ability to handle stressful situations

Nice To Haves

Fuel experience
Second language: speaking, reading and/or writing

Responsibilities

Promote trust and respect among associates by communicating company, department and job specific information
Establish performance goals for department and empower associates to meet or exceed targets
Develop adequate scheduling to meet customer needs
Train and develop associates with job performance and participate in the performance appraisal process
Adhere to all local, state and federal laws, and company guidelines including restricted sale items such as tobacco
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold at the Fuel Center, and assisting them with issues at the Fuel stations
Partner with store management to create and implement a department business plan to achieve desired result
Share knowledge of upcoming specials with department associates
Monitor and control expenses for the department
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
Plan, organize and supervise the inventory process; Maintain awareness of inventory/stocking conditions; note any discrepancies
Responsible for fuel delivery and documentation of fuel inventory
Follow opening and closing procedures for Fuel center
Perform cashier functions including, opening/closing register, ringing sales, completing tender transactions, till maintenance and money drops according to company policy
Promote safety by reinforcing programs, complying with safety procedures and reporting unsafe conditions to management
Maintain state, local and company compliance reports and logs
Complete incident and security reports
Maintain spill kits, clean-up spills and submit Fuel Spill Report on fuel website
Maintain knowledge of emergency plans numbers and procedures
Notify management of customer or employee accidents
Maintain security of kiosk, coolers, merchandising equipment, dispensers, and fuel tanks according to company policy
Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair
Stock and inventory merchandise in kiosks
Responsible for cleaning and maintaining the kiosk and all equipment related to the fuel center
Must be able to perform the essential functions of this position with or without reasonable accommodation