Convenience Store Management

Horn Holdings•Shreveport, LA

17d•Onsite

About The Position

Supervises and coordinates activities of workers engaged in receiving cash or credit card payment for merchandise or services and keeping records of funds received in retail establishments or places of public accommodation. Operates cash register to itemize and total customers purchases in gas, deli, grocery, beer, liquor, tobacco, lottery, scratch offs, money orders, Western union, Cat scale or other retail items by performing the following duties.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend the English language for simple instructions, short correspondence, and memos
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to use cash register, 10-key calculator, count money, lottery machine, money orders, word, excel, payroll programs, scanner
Ability to read and comprehend the English language for simple instructions, short correspondence, and memos
Ability to write simple correspondence.

Responsibilities

Directly supervises employees in the Convenience Store.
Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws.
Responsibilities include maintaining inventory, balancing daily sales, balancing all cash registers per shift, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Train and develop all new hires
Verify cashiers daily paperwork to ensure balancing of each shift
Make deposits to bank in a timely manner to ensure accuracy of daily sales reports
Make change for cashiers as needed
Ensure open/close of shifts are done in a timely manner according to policy
Maintaining inventory control
Check all Vendors deliveries to ensure invoice is correct
Records daily transaction amounts from cash register to balance drawer
Bags merchandise, issues receipts, and redeems promotional coupons
Review price sheets to note price accuracy and changes on gas, deli, beer, liquor, or tobacco and all sale items
Records prices and departments in an accurate manner on the register to ensure taxable items and totals are correct
Stock and clean shelves, and mark prices on items
Collect cash, check, or charge payment from customer, make change for cash transactions
Counts money in cash drawer at beginning and end of work shift to ensure money balances with sales
Use the register to swipe all identification to sell tobacco, beer, liquor and lottery tickets to ensure of legal age to purchase
Promote and ensure customer satisfaction on all purchases
Greet all customers as they enter the store
Maintain a positive attitude to ensure productive team work
Performs cashiering and other clerical duties to relieve subordinates during breaks and busy periods
Reconciles cash register totals with cash and receipts in register to verify accuracy of transactions.
Keeps custody of operating funds, or retains next day's operating funds from daily sales.
Allocates and balances operating funds to cashiering stations.
Totals and summarizes funds received, balances and prepares bank deposit slip.
Determines work procedures, prepares work schedules, and expedites workflow.
Issues written and oral instructions
Enforces disciplinary action where needed in a timely manner
Evaluates employees according to company policy
Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
Studies and standardizes procedures to improve efficiency of cashiers.
Maintains harmony among workers and resolves grievances.
Adjusts any errors and addresses complaints in a timely manner.
Counts money in cash drawer at beginning and end of work shift to ensure money balances with sales
Records daily transaction amounts from cash register to balance drawer
Bags merchandise, issues receipts, and redeems promotional coupons
Review price sheets to note price accuracy and changes on gas, deli, beer, liquor, or tobacco and all sale items
Records prices and departments in an accurate manner on the register to ensure taxable items and totals are correct
Stock and clean shelves, and mark prices on items
Use the register to swipe all identification to sell tobacco, beer, liquor and lottery tickets to ensure of legal age to purchase
Promote and ensure customer satisfaction on all purchases
Greet all customers as they enter the store
It is the responsibility of the C-Store Manager to ensure all cashier’s maintain at all times a valid State and Parish Certifications and/or Licenses.
Must have them with them while on duty and presented to management or official when asked.
Must maintain the following Alcohol Beverage ordinance Card ( by Parish)
Louisiana Responsible Vendors Permit
Valid State Identification card or driver’s license
Copy of Social Security Card