C.A.S.H. Volunteer Program Manager

Empire Justice Center•Rochester, NY

4h•$48,256 - $62,816•Hybrid

About The Position

Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Volunteer Program Manager for our Creating Assets Savings and Hope (C.A.S.H.) team. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced severe oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. Empire Justice Center is pleased to announce an opening for a Volunteer Program Manager for our Creating Assets Savings and Hope (C.A.S.H.) team. The Volunteer Program Manager initiates and manages components of a community-wide volunteer tax preparation and asset-building coalition that enables low-income workers and their families to increase self-sufficiency by building financial assets, recruiting and overseeing volunteers who work at our Volunteer Income Tax Assistance (V.I.T.A.) site.

Requirements

Minimum of 5 years of relevant experience.
Demonstrated excellence in utilizing the Microsoft Office Suite (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including Management Systems.
Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials.
Ability to schedule appointments and manage calendars.
Strong organizational skills.
Experience in and commitment to working with marginalized communities.

Nice To Haves

Program management experience, including volunteer or staff management experience, preferred.

Responsibilities

Travel to and work in the Rochester Library office is required to meet client and organizational needs.
Recruit and retain 100+ volunteers for all programs.
Plan and implement formal and informal volunteer recognition and recruitment activities.
Participate in the development and execution of volunteer training.
Conduct community outreach to increase awareness and participation in the CASH coalition and increase services to eligible people with the intent of recruiting potential volunteers and interns.
Develop new and unique ways to improve volunteer recruitment and community outreach.
Assist in developing and executing the strategic plan to recruit and communicate with volunteers, clients, and community partners alongside the VITA program manager and the CASH Director.
Regularly reporting on volunteer statistics: goal vs. actual by volunteer role and activity, annual reporting on the contribution of the volunteer program to the organization, and ad-hoc reporting requested by the Director of Strategic Partnerships.
Assist with developing grant proposals and executing other projects as assigned.
Proactively assesses situations to determine the importance, urgency, and risks, and makes timely and clear decisions that are in the organization's best interests.
Proactively assesses problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Working closely with the CASH Director and participating in regular supervision meetings, including work plan development and grant deliverable management.
Must demonstrate a high level of comfort and commitment to working with people from marginalized communities.
Please note that all positions will supervise other practice group members if needed.
Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization.
Other duties as assigned by your supervisor and/or to meet the organization’s needs.

Benefits

35-hour full-time work week.
Health Insurance Coverage.
Platinum-level equivalent coverage for individuals and families.
403(b) eligibility - immediately eligible to begin contributing from your paycheck.
Immediate vesting upon hire - ALL contributions (both employee and employer).
1% employer match is eligible after 12 months of employment.
3% Non-Elective annual contribution made by employer after 12 months of employment.
Generous vacation, sick, personal, and holiday paid time off.
Bilingual salary enhancement for qualifying employees.
Loan Repayment Assistance Program.
Voluntary Supplemental Disability.
Dental Insurance (employee paid).
Vision Insurance (employee paid).
$150K Group Term Life Insurance.
Generous Bereavement Leave.
Employee Wellness Activities.
NYS Short-Term Disability.
FSA Eligibility.