C-32/C-40 Experienced Field Service Representative - Defense

Boeing • Joint Base Andrews, MD

5d • Onsite

About The Position

Boeing Global Services (BGS) is seeking an Experienced C-32A and C-40B/C Field Service Representative-Defense to provide technical support and on-site company representation at Andrews Air Force Base, Maryland . You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Requirements

• Current FAA certification as an Airframe and Powerplant (A&P) Mechanic
• Minimum of 10 years of experience performing aviation maintenance since obtaining your Airframe and Powerplant (A&P) license
• Minimum of 5 years of experience in support of 737 or 757 aircraft since obtaining your Airframe and Powerplant (A&P) license
• Must be willing to work variable shifts, including weekends and overtime including rotating shifts
• Available to be on-site within 2 hours of being called into work after hours
• At the sole discretion of leadership, employees must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs. Failure to deploy/travel will be considered as a resignation.
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
• This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
• This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Nice To Haves

• Previous experience working on PAG (Presidential Air Group) military aircraft such as C-40 B/C, C-32A or VC-25A

Responsibilities

• Work independently in a demanding, on-call, 24 hour per day / 365 days per year operational environment.
• Utilize multi-disciplined technical expertise and company knowledge to assist the customer in troubleshooting aircraft technical issues, determining causes, and recommending corrective actions to customer maintainers.
• Stay abreast of issue resolution progress and maintain company and customer situational awareness.
• Regularly follow-up with the customer to ensure recommendations provided were effective and lasting.
• Assist the customer in interpreting and using support data and technical documents.
• Provide guidance and consultation related to a broad range of maintenance and operational issues.
• Develop and conduct ad hoc and on-the-job training on various maintenance topics.
• Coordinate shipment, receipt, and repair of assets with Logistics Representatives.
• Research company and customer data to drive resolution of specific chronic issues.
• Act as an on-site liaison between the customer and Boeing to facilitate significant technical and operational issue resolution.
• Develop AOG action plans when requested by Service Engineering and/or executive leaders.
• Travel to other US and foreign operating locations to assist with maintenance demands in supporting the customer's mission.

Benefits

• Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
• The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees