The Bureau of Workers' Compensation (BWC) periodically hires Customer Service Representatives (CSRs) at our Customer Contact Center location in downtown Columbus. Individuals who are interested in being considered for these positions must pass a civil service examination. Those who pass the examination will be maintained on an eligibility list for one year following the examination and will be given consideration for CSR positions being filled during that period. BWC CSR positions are not announced to the general public. Unless you are currently a BWC employee and member of the OCSEA union, the only way you can be given consideration for these positions is to take and pass the BWC CSR civil service examination. The majority of CSR positions filled by BWC are English-speaking positions; however, bi-lingual (Spanish) positions are also filled. BWC is currently operating under a hybrid schedule that can incorporate both teleworking and in-office hours. Employees may be required to report to the office when requested by management &/or for their initial job training.