Buyside Enterprise Representative, Enterprise Services, Financial Solutions

Bloomberg•New York, NY

61d•$90,000 - $110,000

About The Position

Bloomberg is a global leader in business and financial information, news, and insight. We use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the world rely on us for the information and tools they need to make critical investment decisions and stay connected across all sides of the financial community. To ensure the best experience for our employees across 176 offices globally, we provide the spaces and systems that enable our teams to work together with agility, productivity, and collaboration - no matter where they are. The Bloomberg Financial Solutions department is at the forefront of ensuring success for both our customers and employees. Our team is built on five key pillars: sales, service, operations, culture, and brand. United by a common goal, we create meaningful relationships with clients by understanding their needs and delivering exceptional, end-to-end support - from sales and implementation through their ongoing partnership with Bloomberg. Powered by an unparalleled combination of automation, innovation, access, and service, Bloomberg's comprehensive and integrated enterprise solutions help buy-side firms generate alpha, serve clients, stay compliant, and grow profits in the face of change. From a single solution to an end-to-end workflow, our integrated services are tailored to client needs to increase efficiency and productivity - exponentially. The Global Buy-Side Enterprise Service Team supports some of Bloomberg's most complex and sophisticated buy-side customers who subscribe to our Order Management (AIM), Portfolio Enterprise Reporting (PORT), and Research Management (RMS) platforms. We have an exciting opportunity for a talented professional to join the team in a client-facing role, serving as a product and workflow subject matter expert. You'll work directly with portfolio managers, traders, risk and performance analysts, and back- and middle-office professionals. This role demands a consultative mindset, a culture of ownership, and strong problem-solving and interpersonal skills. You'll build trusted adviser relationships with key clients, ensuring their satisfaction and success with Bloomberg's Buyside Solutions.

Requirements

Deep understanding of buy-side investment workflows, including those used by portfolio managers, middle office, and risk/attribution teams
Prior experience with Bloomberg's Buyside Solutions, particularly AIM, PORT, and RMS
Strong knowledge of fixed income, equities, and derivatives asset classes
Excellent interpersonal and communication skills, with experience engaging senior-level clients and stakeholders
Passion for service excellence, innovation, and continuous improvement
Strong project management, critical thinking, and problem-solving abilities to manage complex priorities
Ability to communicate complex technical concepts clearly and effectively to both technical and non-technical audiences

Nice To Haves

Fluency in Portuguese and strong cross-cultural communication skills

Responsibilities

Deepen your expertise across Bloomberg's Buyside Solutions - including PORT, AIM, RISK, and RMS - and develop a strong understanding of client workflows to deliver world-class service
Provide operational support and consultation, including cross system integrations, while advising clients on workflow optimization and best practices
Deliver proactive, pre-emptive support by monitoring client workflows, identifying systemic issues, and managing critical escalations with urgency and precision
Identify opportunities to enhance service quality, streamline processes, and provide competitive advantages for clients using Bloomberg's tools
Create and maintain workflow documentation, runbooks, and configuration guides to ensure global service continuity and transparency across teams
Serve as a trusted point of contact for key client stakeholders, collaborating with internal partners - from Engineering to Product - to enhance the overall client experience