Buyer/Planner

Bridgeways • Everett, WA

15h • $28 - $30 • Onsite

About The Position

SUMMARY The Customer Support Representative (CSR) I is an entry-level position supporting the procurement, planning, and estimating functions within an AS9100-certified aerospace manufacturing environment. This role ensures timely acquisition of materials and coordination of job planning to support production schedules and customer requirements.
Position: Full-time

Requirements

• Requirement to pass Background check in accordance with Customer Guidelines and Requirements.
• Must be authorized to work in the United States.
• High school diploma or GED; or experience in Manufacturing, or related field preferred.
• 1–3 years of experience in a manufacturing or production support role; aerospace experience strongly preferred.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Ability to interpret technical drawings and manufacturing documentation.
• Strong attention to detail and willingness to learn ERP and planning systems.
• Ability to read, understand, and interpret technical documents, such as engineering drawings, specifications, and work instructions.
• Capable of writing clear, concise emails, internal communications, and basic reports.
• Able to communicate effectively with internal teams, suppliers, and customers to resolve routine issues related to materials, deliveries, or planning.
• Demonstrates professional verbal and written communication skills and the ability to work collaboratively in a team environment.

Nice To Haves

• experience in Manufacturing, or related field preferred.
• aerospace experience strongly preferred.

Responsibilities

• Customer Communication & Support Acts as a point of contact internally and externally for current customers.
• Supports resolution of customer concerns related to delivery schedules, material availability, order status, and part shortages.
• Escalates complex or high-impact issues to senior staff or management as needed, ensuring timely and accurate communication.
• ERP & Internal Coordination Learn and use ERP systems (e.g., ProShop, etc.) to track materials, work orders, and schedule adherence.
• Communicate effectively across departments to identify and resolve shortages, delays, and customer service issues.
• Purchasing Create and process purchase orders for production and indirect materials under supervision.
• Follow up on order acknowledgments, lead times, and confirmations.
• Support supplier onboarding and compliance documentation with the Quality team.
• Assist in processing defective material returns (RTVs) and resolving invoice discrepancies.
• Planning Review customer specifications, drawings, and purchase orders to confirm manufacturability and documentation completeness.
• Generates accurate job routing and work center planning data under guidance.
• Estimating Support Participate in gathering data for RFQs by working cross-functionally with quality and production.

Benefits

• Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year.
• Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $30 biweekly (must work 30+ hrs/week)
• Optional Life Critical Illness, Illness, and Pet Insurances available.
• 401K with employer matching after 90 days and immediate vesting.
• 100% Employer Paid Benefits: Mental health coverage through Teledoc Mental Health that includes both therapists and psychiatrists.
• Roadside Assistance for all employees.
• Long Term Disability Insurance (must work 30+ hrs/week)
• Teledoc Health Coverage (if working <30 hrs/week)
• Vision, prescriptions, and entertainment discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees