Buy and Bill Lead

Crossroads Treatment Centers•Greenville, SC

About The Position

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Buy and Bill Lead Key Responsibilities Leads new clinics through B&B implementation Organizes and implements routine training and education to providers and support staff for all PA clinics Manages the B&B program for all clinics live in assigned regions Supports B&B Manager, providers, and Ops during REMS audits and follows through to completion Guides RDs, PSs, and APSs through troubleshooting B&B issues as they arise Triages EMR system/workflow support needs during go-live and program steady-state Identifies and reports process gaps to B&B Manager and retrains where necessary Develops updates as needed and leads trainings for operators, providers, and RCM Operational Execution Manages day to day program operations, often responding to PA B&B needs real-time Maintains all program records including but not limited to: initial training attendance logs for clinic compliance, all spreadsheets and support documents, all REMS, ICS, DEA documents, and more Reinforces REMS requirements with identified support staff and providers at each center Manages supporting documentation for Risk Evaluation & Mitigation Strategies (REMS) and Incident Command System (ICS) Organizes and facilitates MWPA, WPA, and EPA weekly Buy & Bill meetings Reinforces Medgen B&B workflow for providers and support staff through ongoing training and education Tracks incidents and data quality and leads solutioning with B&B team, Ops, RCM, and others Travels onsite when needed to support day to day operations Supports procurement operations for the Buy & Bill Program as appropriate Supports other responsibilities as needed by the Buy & Bill Manager Travel Quarterly travel to Pennsylvania required Education and Experience requirements Minimum of 2 years' experience in medical office coordination preferred Training providers and staff on workflow and processes preferred Worked within an EMR (electron medical record) system Experience in procurement Experience with Excel, Microsoft Teams, Word, and Outlook Excellent communication and organizational skills Able to troubleshoot and remain impartial Has a self-starter mentality Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promote belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health Day Calm subscription for all employees Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Story Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. Our Mission Is Focused: We exist to improve health equity in order to create superior outcomes. Our Vision Is Clear: To provide the most convenient, comprehensive, high-quality care through specialty medical homes. Our Culture Is Inspiring: Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.

Requirements

Minimum of 2 years' experience in medical office coordination preferred
Training providers and staff on workflow and processes preferred
Worked within an EMR (electron medical record) system
Experience in procurement
Experience with Excel, Microsoft Teams, Word, and Outlook
Excellent communication and organizational skills
Able to troubleshoot and remain impartial
Has a self-starter mentality

Responsibilities

Leads new clinics through B&B implementation
Organizes and implements routine training and education to providers and support staff for all PA clinics
Manages the B&B program for all clinics live in assigned regions
Supports B&B Manager, providers, and Ops during REMS audits and follows through to completion
Guides RDs, PSs, and APSs through troubleshooting B&B issues as they arise
Triages EMR system/workflow support needs during go-live and program steady-state
Identifies and reports process gaps to B&B Manager and retrains where necessary
Develops updates as needed and leads trainings for operators, providers, and RCM
Manages day to day program operations, often responding to PA B&B needs real-time
Maintains all program records including but not limited to: initial training attendance logs for clinic compliance, all spreadsheets and support documents, all REMS, ICS, DEA documents, and more
Reinforces REMS requirements with identified support staff and providers at each center
Manages supporting documentation for Risk Evaluation & Mitigation Strategies (REMS) and Incident Command System (ICS)
Organizes and facilitates MWPA, WPA, and EPA weekly Buy & Bill meetings
Reinforces Medgen B&B workflow for providers and support staff through ongoing training and education
Tracks incidents and data quality and leads solutioning with B&B team, Ops, RCM, and others
Travels onsite when needed to support day to day operations
Supports procurement operations for the Buy & Bill Program as appropriate
Supports other responsibilities as needed by the Buy & Bill Manager

Benefits

Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health Day
Calm subscription for all employees
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promote belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!