Butler - Luxury Miami Beach Residential

Associa•Miami, FL

About The Position

The Faena House Butler is an elite service professional who will engage with homeowners and residents on a one-on-one basis in their personal space. The candidate selected must possess eloquence, warmth, professionalism, and also hold the ability to perform physical tasks. Some of the duties of the Faena House Butler wil include but are not limited to:

Requirements

To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record, and have reliable means of transportation to wor
Minimum 1-2 yeasr Front Desk experience
High school diploma or equivalency preferred.
Intermediate at minimum computer skills (Microsoft Word, Excel)
Effective written and verbal communication skills in English and Spanish.
Strong customer service, communication and interpersonal skills required.
Ability to lift 30 -- 50 lbs.
Work in an upright standing or sitting position for long periods of time
Handle, finger, grasp and lift objects and packages
Reach with hands and arms
Communicate, receive and exchange information by means of the spoken and written word
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirement.
Ability to respond to emergencies on a timely manner.

Nice To Haves

Hospitality experience preferred or College level courses in business or hospitality preferred.
Multiple language fluency is desirable.

Responsibilities

Shoe-shine upon resident request.
Press clothes upon resident request.
Take up resident dry cleaning.
Deliver groceries and packages in a timely manner.
Deliver mail upon resident request and to all in-house residents on Sundays.
Walkthrough of all landings.
Assist with trash removal from landings and break down boxes.
Notify maintenance, housekeeping, and management of any punch list items.
Check the chiller plant and roof for unusual activity.
Check the 3rd floor amenity level -- restock with water and towels.
Check the gym and movement studio periodically for cleanliness.
Check the male/female spa and ensure the sauna and steam room are working correctly.
Check for packages with the front desk and security and deliver them to units in a timely manner.
Assist valet and front desk during rush hour.
Honor ad hoc requests of residents.
Other duties as assigned.