Butler/ Activities Assistant (Full Time)

Monarch Communities•Phoenixville, PA

1d•$17 - $17

About The Position

The primary responsibility of this position is to ensure the resident’s comfort during the admission process and in their transition to the community by providing the highest degree of personal attention and customer service.

Requirements

High school diploma or equivalent
Prior customer service or hospitality experience preferred
Strong communication and interpersonal skills
Ability to multitask and remain calm under pressure

Responsibilities

Contacts appropriate departments as needed i.e. housekeeping, laundry, maintenance to address any resident needs or concerns.
Reviews concerns and needs of all residents on a daily basis. Follow up to ensure residents needs/requests were met.
Collect and deliver room service selections from dietary department to resident rooms as requested.
Collects orders for Serenade Dining Room for lunch and dinner; picks up food orders from dietary, serve in Serenade dining room and break down dining room post meal.
Call residents daily to ensure all service needs are met
Distribute Escapades calendars to rooms and review

Benefits

Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Employee Referral Bonus
Resident Referral Bonus