Butler - The Cosmopolitan

MGM Resorts International

116d • $20

About The Position

As a Butler at The Cosmopolitan, you will ensure suites are perfectly prepared and coordinated while delivering personalized service to each guest. From greeting with warmth to anticipating and fulfilling unique needs, you will take ownership of every detail to create seamless experiences and unforgettable WOW moments that leave a lasting impression beyond their stay.

Requirements

• High School Diploma or GED
• Work varied shifts, to include weekends and holidays
• Experience in food and beverage, preferably with some fine dining

Nice To Haves

• Bilingual in Korean or Chinese is a plus

Responsibilities

• Maintain accurate property information through daily use of talent portal, email and other forms of communication
• Prepare suite prior to guest arrival and coordinate room service set-up with special requirements guest may have
• Provide food and beverage service to designated suites; coordinate orders with Room Service Manager on duty to assure proper order is given and received
• Coordinate with Housekeeping to ensure that rooms are kept in superior condition at all times
• Maintain butler pantry and equipment to be kept up to company standards

Benefits

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees