Butler Coordinator - Mansions - MGM Grand

MGM Resorts International • Las Vegas, NV

1d • $22

About The Position

It is the primary responsibility of the Butler Coordinator at The Mansions to answer all incoming calls for the purpose of taking food and beverage orders, and to assist the Butler Manager administratively.

Requirements

• 1+ Years of Prior Relevant Experience in the following required: Answer incoming calls for the purpose of taking food and beverage orders and answer questions for guests using appropriate and approved verbiage; input all orders into P.O.S. system
• Ensure suppliers are available in-service area
• Maintain knowledge of entire menu, proper food presentation, and wine selection for upselling of all items, including all F&B outlets
• Advise guest of time for delivery and assist guests if they need expedited service due to an emergency
• Maintain excellent working relationships with other food service employees, such as food servers, runners, bus persons, and help to set up orders, etc.
• Follow strict departmental Standard Operating Procedures, while projecting a warm, friendly, and caring attitude
• Maintain all sanitation and safety standards; keep track of Butler and appointed Assistant Butler location to help guests receive efficient service

Responsibilities

• Answer incoming calls for the purpose of taking food and beverage orders and answer questions for guests using appropriate and approved verbiage; input all orders into P.O.S. system
• Ensure suppliers are available in-service area
• Maintain knowledge of entire menu, proper food presentation, and wine selection for upselling of all items, including all F&B outlets
• Advise guest of time for delivery and assist guests if they need expedited service due to an emergency
• Maintain excellent working relationships with other food service employees, such as food servers, runners, bus persons, and help to set up orders, etc.
• Follow strict departmental Standard Operating Procedures, while projecting a warm, friendly, and caring attitude
• Maintain all sanitation and safety standards; keep track of Butler and appointed Assistant Butler location to help guests receive efficient service

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees