BUSSER

The Avra Group • Beverly Hills, CA

131d

About The Position

The Busser position at Avra BH is focused on providing high levels of hospitality and ensuring guest satisfaction. The role involves assisting during services, maintaining cleanliness in service and back-of-house areas, and supporting all staff. The Busser is responsible for greeting customers, communicating effectively with guests and staff, and ensuring that service meets company standards. This position requires on-site work with no possibility of remote work.

Requirements

• At least 2 years of bussing experience in a high-volume establishment
• Strong guest service skills
• Strong communication skills both in person and on the phone
• Ability to handle multiple tasks and prioritize workload in a deadline-driven manner while working in a demanding environment

Responsibilities

• Provides professional and exceptional service
• Maintains professionalism and kindness when interacting with guests and staff
• Conducts themselves in a presentable and professional manner at all times
• Maintains consistent and clear communication with all
• Greets customers upon their departure
• Provides prompt, professional, friendly, and personalized service to guests
• Provides help and support to all colleagues
• Possesses in-depth knowledge of products, menus, food, beverages, wines, and general information about the company
• Performs and completes all side work as described
• Responds to guests’ questions and needs
• Works as a team
• Communicates to FOH and BOH support staff including managers, servers, and chefs
• Learns and teaches fellow colleagues
• Ensures the working area has a high standard of cleanliness and follows health code requirements
• Properly sets up station and side stations
• Attends and participates in daily pre-shift meetings
• Reports any incidents of theft, vandalism, or violations of house rules
• Reports all breakages or damaged equipment immediately to management
• Clears empty glasses, dirty plates, and used silverware
• Cleans and wipes tabletops and keeps them free of debris and food
• Sweeps and wipes spills from the venue floor
• Helps set tables for the next course
• Clears and resets tables after guests have left
• Performs shift opening and closing side work as described

Benefits

• Healthcare benefits
• Retirement plan
• Complimentary meals during shifts
• Growth possibilities for hardworking team members

What This Job Offers

• Job Type: Full-time