Busser

Plumpjack Management Services

3h • Onsite

About The Position

To assist the food server in the restaurant to ensure guest satisfaction during all aspects of the dining experience..

Requirements

• Previous restaurant experience preferred.
• Basic knowledge of foods, service standards and procedures.
• Detail oriented, organized, and efficient.
• Learns quickly.
• Diplomatic and calm with strong verbal communication skills.
• Courteous, friendly, and professional manner.
• Good team player.
• Customer service focus.
• Able to work productively with little supervision.
• Trustworthy and reliable.

Responsibilities

• To understand and respond to all guest needs and requests in a timely manner, deferring to the Server when necessary, to ensure customer satisfaction.
• To make the Server and Manager aware of all guest comments and complaints.
• To extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.
• To ensure, as directed, with room set-up and breakdown, including setting and decorating tables; folding napkins; preparing condiments; filling salt, pepper, and sugar containers; and breaking down and storing tables and chairs.
• To keep all water glasses filled at all times (ice water and ice tea)
• To clear dishes as needed from tables in a timely manner.
• To prepare coffee, espressos, cappuccinos as directed.
• To clear tables from all debris with crumber.
• To keep floor clean at all times.
• To support the bartenders in stocking, cleaning and organizing the bar as directed.
• To reset tables throughout service efficiently.
• To satisfactorily perform all side duties as directed.
• To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
• To leave the storage areas clean, organized and secured at all times.
• To represent and market the PlumpJack Inn in a positive and professional manner as requested and continually promote the PlumpJack Group businesses internally and externally by attending special events when requested and building relationships both on and off property.
• To promote and comply with all policies and procedures of PlumpJack.
• To immediately report all suspicious occurrences and hazardous conditions and avoid injury to self and others.
• To always maintain the cleanliness and safety of work areas.
• To attend all mandatory meetings as directed.
• To perform other tasks, including cross-training, as directed.
• To adhere to the attendance and punctuality policy as outlined in the PlumpJack Employee Handbook. To report to work as scheduled and be prepared to start work.
• To remain at work for the entire work shift, except for meal and rest periods or when required to leave on authorized PlumpJack business.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed