BUSSER- Juniper Steakhouse

Santa Ana Star Casino•Santa Ana Pueblo, NM

30d•Onsite

About The Position

The Busser represents SASCH in the dining room, providing flawless service and hospitality. This is done by assisting the Servers in delivering food, keeping the tables clean, bussed, organized, and ready to satisfy our guests' needs with uncompromised precision.

Requirements

Preference is given to qualified Santa Ana Tribal members.
Obtain a New Mexico Alcohol Servers license and Food handlers Cards within 90 days of hire.
Excellent guest service skills are a must. Good interpersonal, verbal, and communication skills, Professional appearance, and communication skills, suitable for a fine dining atmosphere. Adheres to a strict dress code and personal grooming.
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
Bi-lingual and multi-cultural experience is preferred.
A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program.
All employees are required to proficiently use a smartphone for company applications, email, and text.
Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.
Must have excellent observation and problem-solving abilities.
Must be detail oriented, organized, and can multi-task.
Must exercise tact, diplomacy, and care in sensitive or critical situations.
Must be able to deal with stressful situations in a professional manner.
Must be a team player.
While performing the duties of the position, the employee is frequently required to stand for long periods of time, walk, turn, bend, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk, and hear.
Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
Must be able to work well in fast paced, customer-oriented environment.
Physical ability to safely perform the essential job functions of the position.

Nice To Haves

Bi-lingual and multi-cultural experience is preferred.

Responsibilities

Exemplifies passionate and exceptional guest service.
Anticipates guest needs to offer exceptional service standards.
Clean and set the dining room tables as necessary.
Provides the stocking needed for the servers to be efficient throughout their shifts.
Assist the guest with a positive and professional attitude as needed.
Inform the manager of any unique situation involving guests.
Promotes the culture and values of Santa Ana Star Casino while acting with integrity and honesty.
Maintains a positive attitude during business regardless of volume and needs to create great guest experience.
Keeps a clean, sanitary, and organized workspace throughout each shift.
Performs other duties as assigned.