Busser - Myrons

Caesars Entertainment•Pompano Beach, FL

47d•Onsite

About The Position

To provide top quality customer service and to ensure that customers have a favorable dining and gaming experience. Promote Family Style Service culture through actions and positive attitude. Responsibilities HOW YOU WILL CREATE THE EXTRAORDINARY Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. May take customers’ drink orders, and serve and refill drinks promptly. Responsible for bussing all tableware from dining room to service stations, and ensuring all items are clean and presentable. Responsible for breaking down all bus pans in the service stations, and preparing the dirty dishware for pickup. Responsible for delivering dirty glassware to and from the kitchen for cleaning. Ensures that rolls are set on table when customers are seated, returning butter and creamers to the pantry, and clearing tables and stations. Answer questions about food items, making recommendations upon request. Remove customers’ dirty dishes from tables during the course of their meal, as they make repeat trips to the buffet line and upon completion of their dining experience. Stock wait stations, bar, and storage areas. Bring ice as needed. Assist hosts with seating guests if necessary. Resetting tables after they have been cleared. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Accurately and appropriately set up banquet functions. Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management.

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
Proficient with iOS devices
Flexible to work various shifts, weekends, and holidays
A high school diploma or GED equivalent is preferred.
Ability to push and pull up to 50 pounds
Ability to lift and carry objects up to 35 pounds
Ability to bend, stoop, twist, reach, and kneel repetitively
Safely work with provided cleaning chemical and equipment
Ascend and descend stairs and maintain equilibrium for an extended period
Must be able to work from a standing position and/or walking motion for extended period
Ability to work in a smoking and pet-friendly environment

Responsibilities

Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful.
Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
May take customers’ drink orders, and serve and refill drinks promptly.
Responsible for bussing all tableware from dining room to service stations, and ensuring all items are clean and presentable.
Responsible for breaking down all bus pans in the service stations, and preparing the dirty dishware for pickup.
Responsible for delivering dirty glassware to and from the kitchen for cleaning.
Ensures that rolls are set on table when customers are seated, returning butter and creamers to the pantry, and clearing tables and stations.
Answer questions about food items, making recommendations upon request.
Remove customers’ dirty dishes from tables during the course of their meal, as they make repeat trips to the buffet line and upon completion of their dining experience.
Stock wait stations, bar, and storage areas.
Bring ice as needed.
Assist hosts with seating guests if necessary.
Resetting tables after they have been cleared.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Accurately and appropriately set up banquet functions.
Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen.
Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
Have complete knowledge of all casino events and promotional activities, and assist as needed.
Keep work area in a clean and orderly manner.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
Perform other duties as assigned or reasonably requested by any member of management.