Busser

Moss New York LLC•New York, NY

About The Position

We are seeking a reliable, polished, detail-oriented, and hospitality-driven Busser to join the Moss New York team with Compass Group. Bussers play a vital role in maintaining the pace, cleanliness, and overall flow of service throughout the dining experience. This role is essential to creating a refined and seamless environment, ensuring that every table is reset efficiently, every dining space remains immaculate, and every guest feels cared for from arrival through departure. This position is ideal for someone who takes pride in supporting the service team, thrives in a fast-paced fine dining setting, and understands that behind-the-scenes excellence is a key part of luxury hospitality.

Requirements

Minimum of 2+ years serving experience in a high-volume, service-driven restaurant environment; upscale or chef-driven concepts preferred.
Flexible availability for AM and PM shifts, including weekends.
Strong teamwork, professionalism, and a hospitality-first mindset with excellent communication skills.
Genuine interest in seasonal, ingredient-driven cuisine with a willingness to expand culinary and beverage knowledge.
Working knowledge of classic cocktails, foundational wine varietals, and beer styles; fine-dining or craft beverage experience a plus.
Ability to thrive in a fast-paced environment while maintaining attention to detail and composure.

Responsibilities

Maintain a working knowledge of the menu and be able to answer guest questions when necessary.
Ensure tables, chairs, banquettes, and floors in your section are always clean and free of crumbs.
Provide timely water service, keeping glasses between 1/3 and 2/3 full, and use a side towel to avoid splashing.
Reset tables within two minutes of guest departure with correct spacing, alignment, and all required items.
Clear tables within one minute of guests finishing meals; if clearing a large table, ask teammates for help.
Clean between courses and always crumb tables after the main course is cleared.
Offer to clear empty wine or cocktail glasses that have not been touched or refilled for more than five minutes.
Sweep under and around tables as needed; maintain fresh ice in buckets and refill water pitchers as needed.
Serve bread condiments (olive oil, butter) and remove bread plates once consumed.
Be responsible for maintaining a fully stocked and organized service station throughout each shift.
Follow instructions from Servers, Managers, and teammates to support overall service flow.
Communicate with Servers and fellow Bussers when leaving your station to ensure coverage.
Attend all menu training sessions and pre-service briefings.
Immediately report any guest complaints or comments to a Server or Manager.
Help maintain the bread, butter, and olive oil station.
Maintain proper silverware inventory and participate in monthly counts.
Assist with polishing and restocking glassware and flatware as needed.
Participate in end-of-shift cleaning duties and station reset for the following shift.