Busser / Service Assistant - NM Cafe - Northbrook

Neiman Marcus • Northbrook, IL

270d • $15 - $17

About The Position

As a Service Assistant/Busser, you will maintain setup in the dining room to see to it that guests have the level of food and beverage service consistent to the standards set by Neiman Marcus. You will work on-site and report to the Restaurant Manager.

Requirements

• Experienced in serving food and beverage and following proper table service guidelines
• Knowledge of proper placement of china, glass, and flatware for table settings
• Knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

Responsibilities

• Focus on table maintenance in the dining room, including clearing and re-setting tables
• Deliver food and beverage to guests as indicated by kitchen tickets
• Maintain the bus station and beverage areas
• Learn table numbers and sections in the dining area
• Assist kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging 'to go' orders, setting up expediter station)
• Assist waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
• Setup the dining room with key items, including but not limited to coffee, iced tea, and ice
• Maintains dining room by restocking glasses, flatware, and linens
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
• Maintains the highest level of hygiene standards
• Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties

Benefits

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

What This Job Offers

• Industry: General Merchandise Retailers