The Venue -- Busser/Food Runner

Onural GroupPalm Desert, CA
6d

About The Position

The Venue is driven by team members who have a relentless passion for hospitality. Our expectations are high, and we never settle for anything less than PERFECTION! Is that you? If so, join our family!! Job Summary: The Busser / Runners oversees operations and job duties such as responding to inquiries, resolving issues or concerns. The Busser / Runners has the primary objective of driving the vision for company and customer standards. A ccountable for shaping and delivering the business’s production in order to drive the overall performance of the department. B alances company and customer demands with delivery and execution. E nsures that our products and services meet all necessary requirements before they reach the consumer. O versees cost effectiveness, productivity, and the provision of company and customer demands that nurture continuous improvement. R esponsible for implementing quality assurance principles and practices throughout the company.

Requirements

  • A team player with a positive attitude.
  • Quick and flexible learner.
  • Attention to detail.
  • Communication and collaboration skills.
  • Food handler’s certification.
  • Working with hot foods and beverages.

Responsibilities

  • Welcome and connect with every guest, provide friendly and personable service.
  • Follow health, safety, and sanitation guidelines.
  • Maintain cleanliness of the restaurant and restrooms.
  • Learn and maintain knowledge of all our menus & products and demonstrate knowledge of dietary/allergy information and proper food handling.
  • Accommodate requests from seated guests.
  • Promptly clean tabletops, seating, and floors after each guest- Deliver food/drinks to seated guests.
  • Ensure food and beverage quality and order accuracy prior to serving.
  • Handle varying levels of business volume with composure & a positive attitude.
  • Perform all opening and closing duties assigned by managers.
  • Manage direct reports.
  • Organize and review weekly progress.
  • Flexibility and willingness to adapt to changes.
  • Driven and self-motivated.
  • Maintain customer privacy, behave with open-mindedness and cultural sensitivity.
  • Contributes to long- and short-form integration proposals and topline concepts.
  • Oversee operational software and operations.
  • Support the team on all integrations and proposals.
  • Planning, designing, and executing projects.
  • Strong attention to detail and problem-solving ability.
  • Implement quality assurance standards and provide accurate feedback.
  • Ensure performance, reliability, functionality, and compatibility is up to company standards.
  • Patience and the ability to maintain a professional demeanor.
  • Performs other related duties as assigned.

Benefits

  • A friendly, fun, positive work environment.
  • Paid time off.
  • Competitive wages including tips.
  • Medical, Dental, & Vision plan options available for part time and full time Team Members.
  • Holiday Premium: hourly employees who work on an observed holiday will be paid 1.5x their hourly wage.
  • 401k, company matched contribution.
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