Busser - Beauty & Essex

Mohegan Sun • Uncasville, CT

117d

About The Position

This position is responsible for assisting the Floor & Cocktail Servers in steps of guest service, resets tables in a speedy, professional and effective manner. Interacting with the dining room/lounge guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Requirements

• Previous hospitality experience.
• Previous busser experience.
• Experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Maintains professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipates and accommodate the needs of the guests.
• Maintains the general cleanliness and orderliness of the tables.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers and chefs.
• Delivers, fills, re-fills water, as requested by guests and/or directed by servers.
• Clears and resets tables, cleans table area, including banquettes, during service.
• Helps ensure guest satisfaction through active participation in service.
• Maintains general cleanliness of stations and entire venue.
• Complies with Department of Health and company sanitation standards.
• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management.
• Makes sure all tables and chairs/banquettes are clean and free of debris.
• Sets tables with proper settings.
• Wipes down chairs, tables and banquettes.
• Stocks side-stations with prescribed supplies.
• Performs opening side-work as prescribed.
• Performs closing side-work as prescribed.
• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
• Attends and participates in daily pre-service meetings.

What This Job Offers

• Industry: Amusement, Gambling, and Recreation Industries