Busperson

Resolute Road Hospitality•Spokane, WA

1d•Onsite

About The Position

The Doubletree by Hilton located in Spokane, Washington is looking to add to our hospitality family! This beautiful hotel is perfectly located in the heart of downtown Spokane, just minutes away from Riverfront park, the downtown conference center and tons of restaurants. We are looking for a passionate individual who would like to begin a career in the hospitality industry. If this sounds like you apply today! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW The Busperson is responsible for ensuring an exceptional dining experience for guests by maintaining cleanliness and organization in the dining area, assisting servers with table service, and keeping buffet stations well stocked and clean. This role is essential to the smooth operation of the restaurant and requires attention to detail, efficiency, and a commitment to customer service.

Requirements

Familiarity with table settings and serviceware
Ability to understand and communicate in English for guest interactions and safety notices
Strong attention to detail and ability to work in a fast paced environment
Ability to lift, carry, and transport up to 50lbs through crowded areas
Ability to push or move goods weighing up to 200lbs with a hand cart/truck
Strong teamwork and communication skills
Food Handlers Card Required. Any requirements unique to local and state regulations required. Brand standards and/or additional training required.
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Busser is unable to meet these requirements, he/she will be subject to disciplinary action based on management operating policies, up to and including termination of employment.
E-Verify
Employees must provide documentation to verify identify and employment authorization as required by law.

Nice To Haves

Previous bussing experience preferred but not required

Responsibilities

Quickly clear dirty table settings and reset tables promptly and consistently
Maintain stock and cleanliness of service stations for all meal periods
Ensure guest satisfaction by serving beverages as needed
Assist servers in food and beverage service
Transport all dirty tableware to the dishwashing area
Maintain buffet stations by replenishing food items, ensuring cleanliness, and adhering to food safety standards
Wipe down booths and chairs, move tables and chairs, and clean floors, as needed
Perform general cleaning tasks using standard cleaning products to adhere to health and safety regulations
Fold napkins and restock service stands throughout shifts
Handle special guest requests, including seating, and spill cleanup
Attend required meetings and training sessions
Comply with all service standards and company policies
All other tasks as required by management