Business Value Manager

NASCOBrookside, DE
4dRemote

About The Position

The Business Value Manager plays a pivotal role in driving strategic growth and operational excellence within our fast-paced SaaS organization. This position is responsible for developing and implementing data-driven strategies that build pipeline opportunities, optimize pricing frameworks, and support complex deal desk operations. By partnering closely with Sales, Product, and Customer Success teams, the Business Value Manager quantifies and communicates the financial and operational impact of our solutions, ensuring clients achieve and expand their desired outcomes. Leveraging advanced financial modeling, business case development, and deep analytical expertise, the Business Value Manager conducts in-depth business analysis, competitive benchmarking, and industry trend tracking to refine our value propositions. The role requires proficiency in Excel, PowerPoint, and data analysis tools, as well as a strong understanding of SaaS business models, pricing strategies, and cloud technologies with AI. Success in this role demands adaptability, collaboration, and a continuous learning mindset, as well as the ability to operate efficiently and enthusiastically in a dynamic, cross-functional environment.

Requirements

  • Advanced proficiency in Excel (pivot tables, financial modeling) and PowerPoint for executive presentations
  • Strong analytical and problem-solving skills with demonstrated ability to interpret complex data sets
  • Knowledge of cloud business and services with AI
  • Knowledge of SaaS pricing strategies and revenue models
  • Strong business acumen and understanding of SaaS business models
  • Ability to work in a fast-paced, cross-functional environment
  • Ability to apply business strategy frameworks to real-world problems
  • Ability to work with customers to deliver true business value and financial business cases for NASCO products and platforms in their language.
  • Ability to operate efficiently and effectively with enthusiasm and flexibility in a changing environment with a team
  • Excellent verbal, written, formal presentation, communication and facilitation skills
  • 5 or more years of experience in business value engineering, financial analysis, or management consulting, or IT consulting
  • Excellent verbal, written, formal presentation, communication and facilitation skills
  • Experience managing and influencing business executive stakeholders
  • Experience with CRM systems (Salesforce, HubSpot) and value selling platforms
  • SaaS or technology industry preferred
  • Bachelor’s degree in Business, Finance, Economics, or related field or equivalent experience

Nice To Haves

  • Strong financial modeling skills with a proven ability to create complex business cases and COI/ROI analyses
  • Knowledge of healthcare or operating in a regulated environment
  • Knowledge of SaaS metrics (ARR, churn, NRR)
  • Excellent communication and presentation skills, with a track record of simplifying complex concepts and influencing C-level decision-makers
  • Proficiency in relevant software and tools such as Excel, PowerPoint, Hubspot, Salesforce and other CRM systems
  • A proven track record of driving successful business outcomes through value engineering
  • 5 or more years of experience in business value engineering, financial analysis, or management consulting, or IT consulting, ideally in a SaaS environment
  • Experience with CRM systems (Salesforce, HubSpot) and value selling platforms
  • Ability to work with customers to deliver true business value and financial business cases
  • Ability to operate efficiently and effectively with enthusiasm and flexibility in a changing environment with a team
  • MBA or advanced degree in a quantitative discipline.
  • Certifications such as PMP or CFA are a plus

Responsibilities

  • Creates business cases and detailed financial models to quantify the investment in our products and solution
  • Conducts in-depth business analysis and discovery with clients and internal teams to pinpoint key pain points, capabilities needed, and high-impact improvement opportunities
  • Conducts competitive analysis and tracks industry trends to benchmark our solutions and continually refine our value propositions
  • Presents strategic recommendations and business cases to senior stakeholders, including C-level executives. Creates and delivers customized proposals
  • Partners with Customer Success to achievement of business value realization
  • Pilots, tests, and iterates new business value programs and tools in collaboration with Sales, Product, and Customer Success. Supports and enables the sales team by building and providing value-based selling tools, resources, and methodologies
  • Participates in external thought leadership activities (webinars, conferences, publications)
  • Develop case studies, white papers, and other collateral that showcase client success stories and the business value delivered
  • Maintains accurate value drivers, measurements, industry benchmarks, and data inputs to constantly improve the credibility and outcomes of our assessments
  • Drives customer centric value pitches development, business cases and TCO analysis, and scalable value templates

Benefits

  • Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans
  • Telehealthcare – for Medical and Behavioral visits
  • Generous PTO with buy/sell options
  • 9 Company holidays, a floating day off, and a day off for volunteering
  • Employee Assistance Program
  • Wellness program - earn insurance discounts or credit towards health-related items
  • 401K Plan with employer matching contributions
  • Company-funded spending/reimbursement accounts to help with out-of-pocket medical expenses
  • Bonus and Recognition programs
  • Tuition Assistance
  • Consultation with financial planner
  • Basic Life & AD&D Insurance, Short and Long-Term Disability Insurance provided, and Supplemental Term Life Insurance is available
  • Group Discount programs - mobile, technology services, etc., to help you save money
  • E-Learning – Comprehensive and current library of e-learning and performance support assets, available on demand and at no cost
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