Business Unit Risk Advisor II (Fraud Solution Services Operations))

Truist•Raleigh, NC

About The Position

The Fraud Solution Services (FSS) Operations Business Unit Risk Advisor II engages with Business Unit (BU) leadership in its management of risks and controls as well as its execution of risk program requirements. Execute, facilitate and/or monitor execution of Risk Program requirements (e.g., RCSA, KRIs, etc.) for FSS. Provide strategic insight, risk advice and influence to assigned Business Unit. Advise in accordance with risk appetite/thresholds by the BU and escalate unacceptable risks. Aggregate, integrate, correlate and report risks for assigned Business Unit. Present risk aggregation, key risks and emerging risks to senior BU Leadership. Identify and opine on remediation to address weaknesses related to inadequate or failed processes, people, and systems, or external events and ensure effective remediation. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Hands-on leadership and management of risk advisory initiatives within the assigned FSS Business Unit (BU) organization, ensuring alignment with technology, data, and operations policies, standards, procedures, and enterprise risk strategies. Hands-on experience identifying, assessing, and mitigating controls with expertise in the end‑to‑end Issues Management lifecycle, including issue identification, root cause analysis, remediation planning, tracking, and closure. Provide strategic and tactical leadership to effectively identify and deliver first-line effective challenge for all risks present within the FSS BU. Align with key risk decisions and escalate unacceptable or emerging risks to the FSS Chief Risk Officer (CRO) and/or Business Unit Risk Committees, when applicable. Guide risk-taking behavior by offering counsel and advice to FSS and senior FSS leaders, supporting informed decision-making within established risk appetite. Execute, facilitate, and monitor risk governance mechanisms, including but not limited to Compliance Risk and Control Self-Assessment (C‑RCSA), Risk and Control Self-Assessment (RCSA), key risk indicators (KRIs), policies, risk committees, and other elements of the Enterprise Risk Framework. Participate in the development, testing, and validation of controls to assess effectiveness prior to deployment, and support tuning and optimization once controls are active. Monitor issues (all types) assigned to the FSS BU, as well as those with downstream or upstream impact, and ensure appropriate, timely, and sustainable remediation. Monitor fraud-related KRIs, escalate identified deficiencies, and open Management Self‑Identified Issues (MSIs) when control weaknesses or performance gaps are identified. In conjunction with Compliance Risk Management and Legal, monitor FSS BU adherence to applicable policies, laws, and regulations. Provide risk management expertise to assist the FSS BU in developing and implementing risk models and frameworks to identify, assess, and mitigate risks, including consideration of automation, technology solutions, and data analytics, when attainable. Collaborate with cross-functional teams to enhance operational efficiency and effectiveness, with a focus on technology-driven solutions and model risk management. Review and challenge fraud-related model updates and detection strategy adjustments to ensure alignment with risk appetite, regulatory expectations, and emerging industry trends. Provide expert guidance on model risk, model documentation, governance expectations, validation considerations, and model‑adjacent control environments, including validation, monitoring, and reporting, to ensure compliance with regulatory standards and industry best practices within the FSS domain. Support the Business Unit in anticipating and adapting to evolving industry practices, regulatory changes, and emerging fraud risks by providing risk advisory guidance. Drive continuous improvement in risk management processes by integrating innovative technology solutions and data-driven insights within the FSS organization.

Requirements

Bachelor’s degree in Accounting, Business, Finance or related field, or equivalent education and related training.
8+ years of experience in a financial institution with emphasis on risk management, audit, operations, process engineering or line of business specialty and/or equivalent education, training and experience.
Experience in compliance and operational risk mitigation and remediation.
Strong communication, interpersonal, presentation and negotiation skills.
Proven leadership and management skills.
Strong analytical, problem solving and decision-making skills in complex environments and with senior leadership.
Strong time management and organizational skills adaptable to a dynamic and complex work environment; Capable of handling multiple projects concurrently.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel, occasionally overnight.

Nice To Haves

A Bonus---deep understanding and knowledge of fraud-related practices and fraud regulatory standards, such as the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) regulations, the Sarbanes-Oxley Act (SOX), Regulation Z (Reg Z), Regulation CC (Reg CC), and Regulation E (Reg E), and expertise in artificial intelligence (AI).

Responsibilities

Hands-on leadership and management of risk advisory initiatives within the assigned FSS Business Unit (BU) organization, ensuring alignment with technology, data, and operations policies, standards, procedures, and enterprise risk strategies.
Hands-on experience identifying, assessing, and mitigating controls with expertise in the end‑to‑end Issues Management lifecycle, including issue identification, root cause analysis, remediation planning, tracking, and closure.
Provide strategic and tactical leadership to effectively identify and deliver first-line effective challenge for all risks present within the FSS BU.
Align with key risk decisions and escalate unacceptable or emerging risks to the FSS Chief Risk Officer (CRO) and/or Business Unit Risk Committees, when applicable.
Guide risk-taking behavior by offering counsel and advice to FSS and senior FSS leaders, supporting informed decision-making within established risk appetite.
Execute, facilitate, and monitor risk governance mechanisms, including but not limited to Compliance Risk and Control Self-Assessment (C‑RCSA), Risk and Control Self-Assessment (RCSA), key risk indicators (KRIs), policies, risk committees, and other elements of the Enterprise Risk Framework.
Participate in the development, testing, and validation of controls to assess effectiveness prior to deployment, and support tuning and optimization once controls are active.
Monitor issues (all types) assigned to the FSS BU, as well as those with downstream or upstream impact, and ensure appropriate, timely, and sustainable remediation.
Monitor fraud-related KRIs, escalate identified deficiencies, and open Management Self‑Identified Issues (MSIs) when control weaknesses or performance gaps are identified.
In conjunction with Compliance Risk Management and Legal, monitor FSS BU adherence to applicable policies, laws, and regulations.
Provide risk management expertise to assist the FSS BU in developing and implementing risk models and frameworks to identify, assess, and mitigate risks, including consideration of automation, technology solutions, and data analytics, when attainable.
Collaborate with cross-functional teams to enhance operational efficiency and effectiveness, with a focus on technology-driven solutions and model risk management.
Review and challenge fraud-related model updates and detection strategy adjustments to ensure alignment with risk appetite, regulatory expectations, and emerging industry trends.
Provide expert guidance on model risk, model documentation, governance expectations, validation considerations, and model‑adjacent control environments, including validation, monitoring, and reporting, to ensure compliance with regulatory standards and industry best practices within the FSS domain.
Support the Business Unit in anticipating and adapting to evolving industry practices, regulatory changes, and emerging fraud risks by providing risk advisory guidance.
Drive continuous improvement in risk management processes by integrating innovative technology solutions and data-driven insights within the FSS organization.

Benefits

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

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