Business Unit Lead (Health Services)

Palta (Simple / Zing / Lovi) • Village of Highland Falls, NY

3d • Remote

About The Position

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.
Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact.
With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life.
The Business unit Lead (Health Services) will lead the launch and growth of a new telehealth and prescription business line. This role owns strategy, execution, economics, and partner governance, working closely with Clinical, Product, Operations, Legal, and external care delivery partners.

Requirements

• 3+ years operating a digital health services business (telehealth / digital health / Rx-enabled consumer health);
• Senior operator / GM / Business Unit Lead experience in a GLP-1 health services model business that combining telehealth prescribing, medication supply, and a behavioural support layer/app;
• Proven P&L ownership for a Health Services (or equivalent) business line;
• Experience defining and evolving strategy and value proposition for a segment (pricing, packaging, service design) and translating it into clear cross-functional priorities;
• Track record of building and scaling technology-driven businesses or products from scratch;
• Strong experience leading complex cross-functional initiatives in regulated environments (clinical, legal, compliance, privacy, quality);
• Experience managing external vendors/partners at scale (selection, contracts, SLAs, performance management);
• Strong commercial and analytical skills, including ownership of key metrics, unit economics, and data-driven decision-making;
• Comfort operating in ambiguity and making high-stakes trade-offs across speed, quality, risk, and customer outcomes.

Responsibilities

• Own overall performance of the telehealth business line across clinical quality, operations, and financial outcomes;
• Define scope, positioning, and launch roadmap for the pilot and subsequent scale-up;
• Own unit economics, including demand planning, service costs, and margin evolution; closely collaborate with Marketing and Growth on user acquisition component;
• Lead cross-functional alignment across Product, Clinical, Operations, Growth and Marketing;
• Govern external partners (telehealth providers, pharmacies, labs, etc.) through commercial terms, SLAs, and performance reviews;
• Drive executive decision-making by surfacing risks, trade-offs, and recommendations;
• Represent the telehealth business internally and externally as needed.

Benefits

• Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product;
• A competitive salary package based on your unique expertise, skillset, and impact on the product plus stock options;
• Remote work opportunity;
• The equipment whatever you need to be happy and productive;
• 21 days annual leave, plus bank holidays (those observed where you live);
• A premium SIMPLE subscription;
• Flexible hours. We focus on your results, not how long you spend at your desk.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed